Posts Tagged down
More Betfair problems today
Posted by Peter Webb in Bet Angel on January 31st, 2010
Last night there was a significant site outage, followed by issues for international customers. At 11am this morning the API went offline again.
It’s been a terrible week for Betfair. I know that due to the measures Betfair have taken in recent years the stress on their servers much be much lower on a like for like basis than in years gone by. So I am not sure why these issues have been occurring on such a frequent basis this year? While possible, it seems unlikely that all these issues occurred in isolation without some fundamental underlying, more general issue? I am aware that Betfair face many technical challenges, but I think it would be good if they came forward with a detailed explanation of what is behind all these problems to help restore confidence.
Just a reminder that you can still use Bet Angel even without the API. A small investment at less than 41p a day to have access if you are not a Bet Angel user already.
Betfair back, but not SP
Posted by Peter Webb in Bet Angel on November 26th, 2009
Betfair returned to normal about 1/2 hour after it went offline. Apparently their host lost connectivity which was the cause of the downtime and not any underlying technical issues.
For me, I’m annoyed, as I had an SP bet waiting to be matched before the official off time. Betfair are supposed to manually reconcile these bets when there are problems like this. On this occasion however, it was just cancelled. My log in Bet Angel shows clearly that the bet was submitted before the official off time and that was well before the race actually got underway. It’s only a small amount but it’s the principal that’s the thing. It would be nice to see Betfair reverse this error as a gesture of goodwill.