Posts Tagged offline
Down, Down
Posted by Peter Webb in Bet Angel on February 5th, 2011
I would like to give you an update as to how February is going, I’ll let you know when I can log into Betfair!
It’s been the worst week for Betfair for some time. If Betfair would like to offer up some more detailed explanation I am sure we can all make a better judgement as to why the site is less stable than ever recently. In the absence of that we will have to speculate why a company that recently floated for over £1.5bn, can’t keep their shop open for business.
Over the last few years we have accepted more general charges, transaction charges, data usage charges, premium charges and variations on terms that we felt were there to support the infrastructure and investment. That this doesn’t seem to be happening, is a little perplexing; perhaps even worrying. But hell, at least I can play on some arcade games or fund some poker promotion.
February is traditionally the time of year that I take a fair bit of time off. When my father passed away I took most of February off and as it’s a quiet time of the year anyhow, I’ve slipped into this modus operandi. It’s good and a worthwhile exercise to do anyhow. You can lay down some plans for the rest of the year and contemplate the last year, while enjoying some hard earn rest. I think it may be well timed this year!
Let’s hope we get a return to the expected status quo soon. Speaking of which (Showing my age): -
Betfair back, but not SP
Posted by Peter Webb in Bet Angel on November 26th, 2009
Betfair returned to normal about 1/2 hour after it went offline. Apparently their host lost connectivity which was the cause of the downtime and not any underlying technical issues.
For me, I’m annoyed, as I had an SP bet waiting to be matched before the official off time. Betfair are supposed to manually reconcile these bets when there are problems like this. On this occasion however, it was just cancelled. My log in Bet Angel shows clearly that the bet was submitted before the official off time and that was well before the race actually got underway. It’s only a small amount but it’s the principal that’s the thing. It would be nice to see Betfair reverse this error as a gesture of goodwill.