Download link disappeared from the new BF Profit & Loss page
- superfrank
- Posts: 2762
- Joined: Fri Aug 14, 2009 8:28 pm
I asked them and they said it was being redeveloped and that downloads wouldn't be available for a few weeks...
for some reason I can not download betHistory of the last 3months. Yesterday I tried about 10 times without any success. Today is the same.
It would be nice if they modify bet_history page. And include there an inplay flag. Now the only way to extract inplay bets is with the help of BA logs
It would be nice if they modify bet_history page. And include there an inplay flag. Now the only way to extract inplay bets is with the help of BA logs
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But today it is back and the website is back to its former rendering format.
But now later today the link is gone again.
And if they have taken away that functionality, what are they thinking? Why won't they let me easily download to excel.
I really wonder why betfair are not more customer focused???? I am only being serious.
But now later today the link is gone again.
And if they have taken away that functionality, what are they thinking? Why won't they let me easily download to excel.
I really wonder why betfair are not more customer focused???? I am only being serious.
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- Posts: 211
- Joined: Wed Apr 21, 2010 7:13 am
Are you using the new site or the old one, I am on the new one ansdit is available and has always been available whenever I have looked?
How long will that link remain available?
Betfair response to my query.
Dear Simon
Thank you for your e-mail.
Unfortunately this has been removed due to website enhancement and therefore will no longer be available.
Please contact us however for any information that you require and we can arrange for this to be sent over to you.
If you have any further enquiries, please do not hesitate to contact us again, or check the frequently asked questions on our Help and Learning site http://en.learning.betfair.com/app/home.
Kind regards,
Kelly North
Betfair Helpdesk
Betfair response to my query.
Dear Simon
Thank you for your e-mail.
Unfortunately this has been removed due to website enhancement and therefore will no longer be available.
Please contact us however for any information that you require and we can arrange for this to be sent over to you.
If you have any further enquiries, please do not hesitate to contact us again, or check the frequently asked questions on our Help and Learning site http://en.learning.betfair.com/app/home.
Kind regards,
Kelly North
Betfair Helpdesk
Spoke to them just now.
Apart from the comical aspect that it takes forever because they can't understand my Australian accent, got to the bottom of it for the moment.
On chrome, the "new" website without download link appears.
On firefox, the "old" website is still available. So will be spending time tonight making sure I've got all the data I can download, downloaded.
I repeat my earlier point, is betfair interested in customers?
Apart from the comical aspect that it takes forever because they can't understand my Australian accent, got to the bottom of it for the moment.
On chrome, the "new" website without download link appears.
On firefox, the "old" website is still available. So will be spending time tonight making sure I've got all the data I can download, downloaded.
I repeat my earlier point, is betfair interested in customers?
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- Posts: 4619
- Joined: Wed Mar 25, 2009 12:23 pm
The forum link has gone I hear from Mark Iverson on Twitter. Guessing it is being faded out - shame as it used to be great in the early days.