Betfair Accounts being restricted, closed and suspended

News, chat and debate about the Betfair betting exchange.
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

I said my original 5 haven't won anything. The rest have paid out a reasonable amount.
monarch57
Posts: 11
Joined: Tue Jul 16, 2013 1:37 pm

Hello
I have been running in practice mode for a couple of days testing some automation ideas and have tonight recieved the following email from Betfair (well I think it is from Betfair?)

"With regret, we have restricted your Betfair account with a delay to Exchange market data (odds and volumes). The restriction is in accordance with our Terms and Conditions; in particular the intellectual property clauses with reference to Betfair data. For further information, view our T&C’s at http://forum.betfair.com/aboutUs/Terms. ... -betting-1. The relevant terms are highlighted below.
Your data usage profile represents that of a commercial user. Note that usage of Betfair Exchange market data by any user in a commercial context requires a data licence. Betfair offers a commercial data licensing scheme, details of which can be found at https://developer.betfair.com/get-started/.
Should you wish to consume data for testing and or analysis, please use delayed data as applied to your account or the historical data services - https://apps.betfair.com/data/.
‘6. Cancellation, Termination, Suspension and Breach

We may restrict your access to Betfair, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any unmatched bets or cancel and void any outstanding or matched bets in our absolute discretion without cause at any time including if:

v: ... your account’s ‘public market data’ usage (‘public market data’ includes market prices, traded Volumes and market depth) could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator)’
Kind Regards"

Is this normal and how to do I use practice mode if Betfair won't allow it?

Any advice would be great.
Thanks
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BetScalper
Posts: 1139
Joined: Sun Jul 02, 2017 10:47 pm

monarch57 wrote:
Tue Jul 11, 2017 6:34 pm
Hello
I have been running in practice mode for a couple of days testing some automation ideas and have tonight recieved the following email from Betfair (well I think it is from Betfair?)

"With regret, we have restricted your Betfair account with a delay to Exchange market data (odds and volumes). The restriction is in accordance with our Terms and Conditions; in particular the intellectual property clauses with reference to Betfair data. For further information, view our T&C’s at http://forum.betfair.com/aboutUs/Terms. ... -betting-1. The relevant terms are highlighted below.
Your data usage profile represents that of a commercial user. Note that usage of Betfair Exchange market data by any user in a commercial context requires a data licence. Betfair offers a commercial data licensing scheme, details of which can be found at https://developer.betfair.com/get-started/.
Should you wish to consume data for testing and or analysis, please use delayed data as applied to your account or the historical data services - https://apps.betfair.com/data/.
‘6. Cancellation, Termination, Suspension and Breach

We may restrict your access to Betfair, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any unmatched bets or cancel and void any outstanding or matched bets in our absolute discretion without cause at any time including if:

v: ... your account’s ‘public market data’ usage (‘public market data’ includes market prices, traded Volumes and market depth) could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator)’
Kind Regards"

Is this normal and how to do I use practice mode if Betfair won't allow it?

Any advice would be great.
Thanks
Very normal these days.

You can contact BDP support and log a support ticket to ask it be lifted. But don't hold your breath.

If they say NO then the only way to un-restrict it is to pay Betfair £299

Goodluck.
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jimibt
Posts: 3658
Joined: Mon Nov 30, 2015 6:42 pm
Location: Narnia

I'd urge anyone that's using practice mode to consider using streaming, rather than polling mode as betfair are seeing massive hits on their servers in polling mode, whereas streaming is a subscribe and unsubscribe service. i'd also urge that any practice sessions be adequately covered with fair usage style bets. this can be as little as a few a day, tho' i'd personally make sure that it was a tad more.

in essence, BDP monitor data pulls and non streaming sessions unfortunately incur the highest tariff here.
welshboy06
Posts: 165
Joined: Wed Mar 01, 2017 2:06 pm

monarch57 wrote:
Tue Jul 11, 2017 6:34 pm
Hello
I have been running in practice mode for a couple of days testing some automation ideas and have tonight recieved the following email from Betfair (well I think it is from Betfair?)

"With regret, we have restricted your Betfair account with a delay to Exchange market data (odds and volumes). The restriction is in accordance with our Terms and Conditions; in particular the intellectual property clauses with reference to Betfair data. For further information, view our T&C’s at http://forum.betfair.com/aboutUs/Terms. ... -betting-1. The relevant terms are highlighted below.
Your data usage profile represents that of a commercial user. Note that usage of Betfair Exchange market data by any user in a commercial context requires a data licence. Betfair offers a commercial data licensing scheme, details of which can be found at https://developer.betfair.com/get-started/.
Should you wish to consume data for testing and or analysis, please use delayed data as applied to your account or the historical data services - https://apps.betfair.com/data/.
‘6. Cancellation, Termination, Suspension and Breach

We may restrict your access to Betfair, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any unmatched bets or cancel and void any outstanding or matched bets in our absolute discretion without cause at any time including if:

v: ... your account’s ‘public market data’ usage (‘public market data’ includes market prices, traded Volumes and market depth) could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator)’
Kind Regards"

Is this normal and how to do I use practice mode if Betfair won't allow it?

Any advice would be great.
Thanks
The only safe way to practice these says is with £2 stakes.
But yeah you'll need to plead your case. Unless you've actually spent money on that account, I can't see you getting round the £299 fee
monarch57
Posts: 11
Joined: Tue Jul 16, 2013 1:37 pm

Hi
I have held this account for over 10 years and have bet regularly with small amounts. For the past year I have bet every week on the golf and they have been happy to take my money.
I think it is a bit harsh without any warning to just restrict an account.
I have submitted a ticket but if they don't reinstate my account I assume it is then useless along with BA which I have paid for 1yr?
User avatar
BetScalper
Posts: 1139
Joined: Sun Jul 02, 2017 10:47 pm

monarch57 wrote:
Tue Jul 11, 2017 9:30 pm
Hi
I have held this account for over 10 years and have bet regularly with small amounts. For the past year I have bet every week on the golf and they have been happy to take my money.
I think it is a bit harsh without any warning to just restrict an account.
I have submitted a ticket but if they don't reinstate my account I assume it is then useless along with BA which I have paid for 1yr?
Basically, YES.
welshboy06
Posts: 165
Joined: Wed Mar 01, 2017 2:06 pm

Duplicate Post
Last edited by welshboy06 on Tue Jul 11, 2017 9:54 pm, edited 1 time in total.
welshboy06
Posts: 165
Joined: Wed Mar 01, 2017 2:06 pm

monarch57 wrote:
Tue Jul 11, 2017 9:30 pm
Hi
I have held this account for over 10 years and have bet regularly with small amounts. For the past year I have bet every week on the golf and they have been happy to take my money.
I think it is a bit harsh without any warning to just restrict an account.
I have submitted a ticket but if they don't reinstate my account I assume it is then useless along with BA which I have paid for 1yr?
Well not useless. If you're making money trading then pay the 299.
Dosepower
Posts: 1
Joined: Tue Aug 08, 2017 5:09 am

My acc is also so restricted. If u pay the 300 u get back the live API.
Can u also get ristritcted wehen u have Laie the 300 ?
Sorry for my Bad english
User avatar
BetScalper
Posts: 1139
Joined: Sun Jul 02, 2017 10:47 pm

Dosepower wrote:
Tue Aug 08, 2017 5:12 am
My acc is also so restricted. If u pay the 300 u get back the live API.
Can u also get ristritcted wehen u have Laie the 300 ?
Sorry for my Bad english
What ?
Sovereign
Posts: 39
Joined: Wed May 10, 2017 3:12 pm

Dosepower wrote:
Tue Aug 08, 2017 5:12 am
My acc is also so restricted. If u pay the 300 u get back the live API.
Can u also get ristritcted wehen u have Laie the 300 ?
Sorry for my Bad english
I think what you're trying to ask is can you be restricted once you've paid the £300, the answer is nope, once you've paid that you'll be fine.
alchemist87
Posts: 4
Joined: Wed Jan 24, 2018 1:17 am

Do you really have to pay £299? Can't you get the restriction lifted just by generating commission to Betfair by placing bets?
The OP in this thread viewtopic.php?t=15053 signed up to the Betfair Developer Program before getting the delay restriction. So I guess it's of no use?
ArticalBadboy
Posts: 106
Joined: Tue Feb 14, 2017 1:43 pm

I haven't researched exactly how Betfair license their data, so what I suggest might be impossible, improbable, immoral or illegal...but Is there no way the BetAngel software could be adapted in the following manner:

1. Live mode remains as is, with the users details being used to access Betfair via BetAngel

2. Practice mode data is an exact copy simulation of the real data.
What I mean is, could Betangel pay for one business license and collect the live data on a Server, and practice users hook into that server rather than link to Betfair. Going via this route might increase latency a little, but might negotiate these restrictions?
User avatar
ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

ArticalBadboy wrote:
Thu Jan 25, 2018 10:55 am
2. Practice mode data is an exact copy simulation of the real data.
What I mean is, could Betangel pay for one business license and collect the live data on a Server, and practice users hook into that server rather than link to Betfair. Going via this route might increase latency a little, but might negotiate these restrictions?
You can't redistribute BF data on a business licence.
What's wrong with people placing the occassional £2 trade? Seems an aweful lot of bother just to avoid spending a few pence. I'm suprised you're not also asking for access to a pirated RUK & ATR stream.
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