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Premium Charge 21st Dec

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Postby PeterLe » Wed Dec 21, 2011 1:41 pm

Hi
At first sight, it seems that Betfair have taken the premium charge twice from my account this week...??
Anyone else had this problem??
(Will check into it more later)
regards
Peter

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Postby Yantraman » Wed Dec 21, 2011 1:47 pm

Just spoken to BF. They are aware of the problem and are looking into it - some I think they should waive the charge for this week as compensation!!

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Postby hgodden » Wed Dec 21, 2011 1:51 pm

Haha yes me too! 20 minutes apart they took 2 payments instead of one. Betfairs Xmas bonus perhaps!! :lol:

Time to complain.

Might be an idea if Betangel sent emails to everyone in case a lot of people are affected. If it wasn't for Peter saying I might not have noticed

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Postby jimrobo » Wed Dec 21, 2011 1:53 pm

yep same! Already emailed and complained!!! the cheek of it!!!!!!! unbelievable!!!!

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Postby Euler » Wed Dec 21, 2011 1:53 pm

Me too and everybody else in the team.

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Postby PeterLe » Wed Dec 21, 2011 1:54 pm

Thank God for that! Thought it was bread and jam for Christmas and the little lad's bike was going back! ha ha! :D

Last edited by PeterLe on Wed Dec 21, 2011 2:13 pm, edited 1 time in total.
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Postby Euler » Wed Dec 21, 2011 1:58 pm

Excuse the language, but fuck me, a 120% premium charge! :o

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Postby CaerMyrddin » Wed Dec 21, 2011 1:59 pm

Lol Peter!

Same thing here, it is possible that someone gets a negative balance and now can't trade? Well done betfair!

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Postby Innertube » Wed Dec 21, 2011 2:10 pm

Merry Christmas from Betfair. :lol:

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Postby RideTheLightning » Wed Dec 21, 2011 2:12 pm

lol, signing in.

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