Helpdesk/support/admin

by **jackio** » Wed Apr 18, 2012 1:48 pm

Can't seem to raise a response this week,anyone else having problems?

by **hgodden** » Wed Apr 18, 2012 1:55 pm

Try ringing them 0844 871 0000

by **jackio** » Wed Apr 18, 2012 1:59 pm

I meant Betangel but thanks for the reply.

by **Euler** » Wed Apr 18, 2012 2:17 pm

Support is fine, but you are contacting the academy which is short staffed at the moment due to the easter holidays. They will get back to you as soon as they can.

by **jackio** » Wed Apr 18, 2012 2:20 pm

Thank you,I was starting to question my sanity.

by **bobimkd** » Mon May 07, 2012 4:06 pm

Moneybookers Payment.
Second day without response from betangel suport.
I have payed via moneybookers but second day without any
answer.How to contact them?

by **convoysur-2** » Mon May 07, 2012 4:12 pm

Hi
I also sent some time ago an email to the accademy asking about the online courses thingy they advertise ,
i received no response ,nothing ,nada,zilch,,
MARC

by **Euler** » Mon May 07, 2012 4:49 pm

bobimkd wrote:Moneybookers Payment.
Second day without response from betangel suport.
I have payed via moneybookers but second day without any
answer.How to contact them?

If you send us money manually you should email us at the same time or else it could be missed. Orders are processed automatically but manual orders we can't 'see'. We get a lot of payments and can only reconcille them backwards. I see you have now contacted support.

It's bound to be slower in the UK today because it is a national holiday. Sorry you have had to wait a bit.

by **bobimkd** » Mon May 07, 2012 4:56 pm

Any idea when will receive serial?Thank you

by **Euler** » Mon May 07, 2012 5:08 pm

I've already activated your account, the guys can sort out the detail tomorrow when everybody is back in the office.

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