I can't log in. HELP!!

If you cannot log in, check the following for possible solutions:

• Check if Betfair is offline - See here - http://service.betfair.info/
• Check your firewall. Try temporarily disabling it and ensuring Bet Angel is on the list of allowed applications.
• Check you are not behind a proxy server (at work for example)
• Ensure you have the latest version of Bet Angel installed - http://www.betangel.com/download/
• Check the time, date and location settings are correct on your computer. Betfair will reject a connection if these are too far out
• Click on these if you see any of the following error messages:

I get the error message 'Bet Angel Authentication Successful. However, unable to connect to Betfair'

The underlying connection was closed. The remote name could not be resolved   

Remember Bet Angel logs into Betfair. It makes a small check with us when logging in initially to check if your account is still active but after that all data is communicated directly between your computer and the Betfair servers. We do not intercept, record or have a record of any betting activity that you carry out using Bet Angel.