HACKED Money removed from my account

News, chat and debate about the Betfair betting exchange.
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ShaunWhite
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Joined: Sat Sep 03, 2016 3:42 am

suff22886 wrote:
Thu Jul 05, 2018 2:14 pm
Allthough happy with the outcome i wonder what would have happened if i had not pursued this furthur :-( the money must have been in limbo somewhere.
Brilliant. :D

Everyone's trying to stitch you up these days. Lesson is, if it feels right you are right....'man on the Clapham omnibus' principals still apply.
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ShaunWhite
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Joined: Sat Sep 03, 2016 3:42 am

to clarify, everyone except the good people at BA Inc.
robinburks
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Joined: Sun May 08, 2016 10:25 pm

Just had my betfair account hacked yesterday lost £575.00 bad news
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Derek27
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Location: UK

I trust you've informed Betfair. Any idea where the money's gone, from your account statement?
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LeTiss
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robinburks wrote:
Thu Dec 06, 2018 6:25 pm
Just had my betfair account hacked yesterday lost £575.00 bad news
1) Have you told Betfair?
2) Do you have 2 step authenticator?
3) Did they simply withdraw the cash?
4) Did they use it to bet/trade with?
5) Did they transfer the money to Casino wallet?
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Derek27
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Location: UK

LeTiss wrote:
Thu Dec 06, 2018 7:10 pm
2) Do you have 2 step authenticator?
I've never used 2 step authenticator as I have 3 computers and log in twice a day, but how would you gain access if you lost your mobile phone and do you also have to use the two steps to log into Betfair live video?
LinusP
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Joined: Mon Jul 02, 2012 10:45 pm

Derek27 wrote:
Thu Dec 06, 2018 8:21 pm
LeTiss wrote:
Thu Dec 06, 2018 7:10 pm
2) Do you have 2 step authenticator?
I've never used 2 step authenticator as I have 3 computers and log in twice a day, but how would you gain access if you lost your mobile phone and do you also have to use the two steps to log into Betfair live video?
You can set it to remember your device.
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Dallas
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Location: Working From Home

You need it to log in to every part of Betfair

You also get a set of backup codes which can be used in an emergency to get back into BF
Personally, I would recommend everyone should be using it
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Derek27
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Location: UK

Thanks, I'll give it a try.
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BetScalper
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robinburks wrote:
Thu Dec 06, 2018 6:25 pm
Just had my betfair account hacked yesterday lost £575.00 bad news
I don’t know how this happens to be honest.

Are you saying someone else withdrew money from your account, if so, then how ?

When you add a new card or payment method to your account then Betfair carry out industry standard checks. At least they do in the UK, don’t know about elsewhere.

What payment methods do you have on your account ?
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ANGELS15
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Joined: Wed Mar 22, 2017 9:57 am

robinburks wrote:
Thu Dec 06, 2018 6:25 pm
Just had my betfair account hacked yesterday lost £575.00 bad news
The other posters have asked some important questions - but a quick observation: assuming the person who did this didn't simply placed bets which would be pointless if they couldn't get the winnings themselves (there was a story many years ago of a thief who stole a woman's credit card and used it to bet but the bets won, the card was cancelled and when reinstated she had more money than previously!) But what I'm getting at is in order to simply withdraw the money they would need to add a new payment method and then would have had to have deposited enough from that payment method to withdraw bacj to it?
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LeTiss
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Joined: Fri May 08, 2009 6:04 pm

The reason I asked if they were using it to bet with, is because of a well known scam from Betfair fraudsters.

They would find a weak liquidity market, and use the defruaded account to place a bet on a selection that had no chance of winning, and then use their own account to lay that bet. The defrauded account is emptied, and their own account reaps the rewards

Our friend Jean Delesse used this tactic
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Derek27
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Location: UK

I'm not sure if he wants advice or is just posting news. Member for two-and-a-half years, first post, yet to log back in.
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PDC
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Joined: Sun Jul 24, 2016 5:52 pm

LinusP wrote:
Thu Dec 06, 2018 8:35 pm
Derek27 wrote:
Thu Dec 06, 2018 8:21 pm
LeTiss wrote:
Thu Dec 06, 2018 7:10 pm
2) Do you have 2 step authenticator?
I've never used 2 step authenticator as I have 3 computers and log in twice a day, but how would you gain access if you lost your mobile phone and do you also have to use the two steps to log into Betfair live video?
You can set it to remember your device.
I never do this as my thinking, which may well be wrong, is that if some one had a key logger installed on my device they would be able to get my username and password and then if they had some back door way of controlling my device they could still access my account. Maybe I am over thinking it all though and this isn't possible, I find it quite quick and painless to use the 2 step each and every time I log in.

Derek27 wrote:
Thu Dec 06, 2018 8:21 pm
how would you gain access if you lost your mobile phone
As has been said you are given 10 back up codes, these can be stored as paper print outs or you could say keep them in the cloud so that you can access them from anywhere.

Also a solution to the phone getting lost if you trade from just the one location would be to use an old mobile phone that you keep in the drawer of your desk and only use for 2 Step.
george
Posts: 137
Joined: Mon Oct 12, 2009 4:07 pm

Last 2 times i broke my mobile screen i used the online help chat at befair webpage and i asked them to disable the 2 step verification on my account so i can log in.

For the moment i use Winath

https://winauth.github.io/winauth/index.html

which i install on my pc , this software is password protected and works the same as the android version of windows authenticator
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