any issues with BetAngel BetDaq interface today

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Korattt
Posts: 2405
Joined: Mon Dec 21, 2015 6:46 pm

see image attachment, I've uninstalled, reinstalled, restarted PC uninstalled, reinstalled.. still the same?
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LinusP
Posts: 1873
Joined: Mon Jul 02, 2012 10:45 pm

Seen this before in .net applications when running in debug mode, google agrees. Not sure if betangel have updated recently?
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Euler
Posts: 24806
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Are you running Bitdefender or AVG anti-virus?
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Korattt
Posts: 2405
Joined: Mon Dec 21, 2015 6:46 pm

hi Euler, appreciate the reply.. neither, double checked, reinstalled etc, no AVG or bitdef extensions or programs installed.. all removed, PC restarted Bet Angel uninstalled / reinstalled, I've tried everything I can think of?
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Dallas
Posts: 22713
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Have you done any windows updates recently, even automatic ones in the back ground you may not of been aware of?
Have you tried restoring to a earlier point when you knew it worked?
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mobile
Posts: 122
Joined: Sat May 29, 2010 10:52 am

running 2 laptops.
One with Windows 10 pro.... One with Windows 10 home.
Windows 10 pro..... No problem
Windows 10 home.... Exactly duplicate your error message.
10 home put through yet another update the other day and it locked my laptop in restart.took me over an hour to sort out.
I run bitdefender on both machines so that is not the problem.
Microsoft appear to be using home users as guinea pigs for all their updates and there is not a lot you can do about it, except move over to the pro version.
Under the pro version you appear to have the option to delay updates until they are known to be stable.
PS.. It is the usual rip-off for upgrade.
US USD99 UK GBP99
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mobile
Posts: 122
Joined: Sat May 29, 2010 10:52 am

not sure this is a Microsoft issue.
Have just uninstalled the latest 10 home version update and still get the same error message.
As a comparative... Another Betdaq API software logs in cleanly.
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Korattt
Posts: 2405
Joined: Mon Dec 21, 2015 6:46 pm

Hi guys,

Restored to previous restore point and working fine, really don't know why I didn't think of that.. still learning the ropes but lost a days trading,

Thank you to all those who helped out with replies
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small fry
Posts: 62
Joined: Sat Jul 07, 2012 4:47 pm

I'm getting this on Betangel for Betfair for the first time today. I don't have Bitdefender or AVG anti-virus. It must be a windows 10 problem. I don't mind not getting to trade today but could do with trading tomorrow.....
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Dallas
Posts: 22713
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Just try what i advised Koratt to do and do a system restore to a earlier point
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oscar123
Posts: 404
Joined: Fri Apr 24, 2009 10:18 am

No problems here.

Ive been reluctant to upgrade to windows 10 for fear of the above happening. Glad i didnt bother now, think im going to leave it as long as I can, sounds like more trouble than it is worth.
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small fry
Posts: 62
Joined: Sat Jul 07, 2012 4:47 pm

Cheers Dallas just trying to do that now but never done it before so watching video's.
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Korattt
Posts: 2405
Joined: Mon Dec 21, 2015 6:46 pm

did it again this morning.. I've trashed Windows 10, gone back to Windows 8 & works fine now, (after wasting oodles of time), thanks guys.. & HNY
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small fry
Posts: 62
Joined: Sat Jul 07, 2012 4:47 pm

Sorted for today but I don't know what's going to happen when it updates again. Thanks for your help...
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mobile
Posts: 122
Joined: Sat May 29, 2010 10:52 am

just worked out which windows 10 update is causing the error problem.
Look for KB3132372 and uninstall it.
Now gives clean login to Betdaq.
This is only a temporary fix as Windows will try to reinstall it.
Cannot see a way to pick and choose which updates you accept. So you may have to repeat this.
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