Bet Angel for newbies / Getting started : Default Beep

We were all new to Bet Angel once. Ask any question you like here and fellow forum members promise not to laugh.
User avatar
Dallas
Posts: 7763
Joined: Sun Aug 09, 2015 10:57 pm

Mon Feb 26, 2018 5:30 pm

sentinel wrote:
Mon Feb 26, 2018 5:03 pm
Hi Dallas,
Yes the other sound alerts are working it's just the bet placement that isn't.
Cheers.
Ok, I assume you have tried one of the sound files you use on the others (one that your 100% sure works)?

If you have already done the above there is only 3 things I can suggest which I'de do in the following order

1, deselect ALL other alerts and leave just this placement one with a sound file you know to work
2, log in using the 'factory default' profiles and try again
3, download and re-install the software again
https://www.betangel.com/download/?product=BetAngelPro

Let me know if any of those help

sentinel
Posts: 12
Joined: Tue Nov 13, 2012 10:15 pm

Mon Feb 26, 2018 5:38 pm

Hi Dallas,
Thanks for the advice, I will try those steps tomorrow.
Regards.

sentinel
Posts: 12
Joined: Tue Nov 13, 2012 10:15 pm

Wed Feb 28, 2018 11:36 am

Hi Dallas,
I've tried all your suggestions but still no joy.
Thanks for your help.
Regards.

User avatar
MemphisFlash
Posts: 594
Joined: Fri May 16, 2014 10:12 pm
Location: Leicester

Wed Feb 28, 2018 1:10 pm

have you turned your speakers on !!!!

User avatar
ShaunWhite
Posts: 2946
Joined: Sat Sep 03, 2016 3:42 am

Wed Feb 28, 2018 1:45 pm

MemphisFlash wrote:
Wed Feb 28, 2018 1:10 pm
have you turned your speakers on !!!!
I've been thinking of asking that but you'd need to be fairly daft not to have tried other sound sources.

User avatar
Dallas
Posts: 7763
Joined: Sun Aug 09, 2015 10:57 pm

Wed Feb 28, 2018 1:49 pm

sentinel wrote:
Wed Feb 28, 2018 11:36 am
Hi Dallas,
I've tried all your suggestions but still no joy.
Thanks for your help.
Regards.
The best option would be for you to contact 'Technical Support' using the link below, they will be able to further investigate this for you
https://betangel.kayako.com/conversation/new

Post Reply

Return to “Bet Angel for newbies / Getting started”

  • Information
  • Who is online

    Users browsing this forum: No registered users and 4 guests