BetAngel froze and I lost a chunk

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stefan084
Posts: 111
Joined: Tue Oct 31, 2017 5:52 pm

wouldn't let me do anything after a certain point. would the safety automation work for that or would it have been frozen also? if so, no more live betting for me :cry:
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

It's always worth keeping an eye on this thread for issues with BF viewtopic.php?f=55&t=8160&start=1420

Bets already lodged with BF as 'Take SP' or 'Keep' would have been processed but new bets originating from BA might not.
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Derek27
Posts: 23666
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

stefan084 wrote:
Wed May 30, 2018 8:07 pm
wouldn't let me do anything after a certain point. would the safety automation work for that or would it have been frozen also? if so, no more live betting for me :cry:
Really sorry to hear that, we've all experienced it and know how frustrating it is. It depends on what the issue was, but if it was an internet connection or streaming problem I suspect the problem would still persist with automation.
stefan084
Posts: 111
Joined: Tue Oct 31, 2017 5:52 pm

I'm fairly certain it wasn't the connection because I have a good set up. I'm using the newer BetAngel 1.5 beta i think. Should I re download? Also I thought there was an automation to take SP in this instance but I can't seem to find it.
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Dallas
Posts: 22724
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

There are some steps you can take to cover yourself in most cases,
https://www.betangel.com/blog_wp/2016/1 ... k-up-plan/

Also If its any consolation its something nobody who has been trading any length of has avoided but remembered for every time it costs you money there will be times when you win, so over the long time these things do balance themselves out
stefan084 wrote:
Wed May 30, 2018 8:55 pm
I thought there was an automation to take SP in this instance but I can't seem to find it.
There are a few safety servants that can take SP for you
viewforum.php?f=58
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Euler
Posts: 24815
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

I was going on fine today but at the critical point my plumber arrived, along with amazon, the wife and simultaneously my son put the wrong 'petrol' in the mower. Couldn't make it up! At that point, my internet connection inexplicably dropped.

But I do have a iPhone with a vps to dig me out of any hole and I managed to get rid of the position for a £66 loss. Everybody has these moments so you just have to dust yourself down and carry on.

It's generally the things you can't predict that you need to worry about than the issues you can think about.
PeterLe
Posts: 3715
Joined: Wed Apr 15, 2009 3:19 pm

Euler wrote:
Wed May 30, 2018 9:00 pm
I was going on fine today but at the critical point my plumber arrived, along with amazon, the wife and simultaneously my son put the wrong 'petrol' in the mower. Couldn't make it up! At that point, my internet connection inexplicably dropped.

But I do have a iPhone with a vps to dig me out of any hole and I managed to get rid of the position for a £66 loss. Everybody has these moments so you just have to dust yourself down and carry on.

It's generally the things you can't predict that you need to worry about than the issues you can think about.
The thing that impressed me about this post is....how you got your son to cut the grass!! :D
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Derek27
Posts: 23666
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

He didn't because the wrong petrol went in. ;)
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