Restricted Account

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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

If you're just testing triggers etc and don't want to risk seeing your balance go in 1000 rapid accidental triggers. Try moving all but a tenner to a different wallet. It's easier than moving it to and from the bank.
Seti
Posts: 33
Joined: Wed Aug 02, 2017 2:41 pm

Just to let you guys know that Betfair have removed the restrictions on my account.

Thanks to all
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Euler
Posts: 24798
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Good news.
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

Seti wrote:
Mon Jul 09, 2018 12:07 pm
Just to let you guys know that Betfair have removed the restrictions on my account.

Thanks to all
Were you able to get them to quantify your breach, do you know what the parameters are so that it doesn't happen again?
Seti
Posts: 33
Joined: Wed Aug 02, 2017 2:41 pm

ShaunWhite wrote:
Mon Jul 09, 2018 2:33 pm
Seti wrote:
Mon Jul 09, 2018 12:07 pm
Just to let you guys know that Betfair have removed the restrictions on my account.

Thanks to all
Were you able to get them to quantify your breach, do you know what the parameters are so that it doesn't happen again?
No I did ask but all they did was send me the standard set of questions which I duly answered.
Seti
Posts: 33
Joined: Wed Aug 02, 2017 2:41 pm

A couple of weeks ago my account was restricted. I had been running automation ideas in practice mode.

After contacting Betfair and answering their questions my account was unblocked.

Since then I have stopped running all automation in practice mode and just watched a few tennis markets each day in live mode. I was making a few notes and getting my files ready to give it a go live.

Today I have been restricted again!

I suppose I should have placed one or two £2 back and lays just to keep them happy.

I feel like withdrawing my funds and closing my BF account.
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jimibt
Posts: 3650
Joined: Mon Nov 30, 2015 6:42 pm
Location: Narnia

quick question. are you using streaming or polling on your session?? my gut feel is that you may be using polling, rather than streaming as polling places a bigger burden on the bf servers. when you opt for streaming, all betfair see is the login and not the data downloading as this is working on websockets, rather than activelly pulling the data down.

i may of course be wrong - hope you get it sorted again anyway, and yes, you should make use of the market, even for a few £2 bets per day whilst testing/viewing.
Seti
Posts: 33
Joined: Wed Aug 02, 2017 2:41 pm

jimibt wrote:
Fri Jul 27, 2018 2:56 pm
quick question. are you using streaming or polling on your session?? my gut feel is that you may be using polling, rather than streaming as polling places a bigger burden on the bf servers. when you opt for streaming, all betfair see is the login and not the data downloading as this is working on websockets, rather than activelly pulling the data down.

i may of course be wrong - hope you get it sorted again anyway, and yes, you should make use of the market, even for a few £2 bets per day whilst testing/viewing.
Thanks for the advice. Much appreciated
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BetScalper
Posts: 1139
Joined: Sun Jul 02, 2017 10:47 pm

Seti wrote:
Fri Jul 27, 2018 2:42 pm
A couple of weeks ago my account was restricted. I had been running automation ideas in practice mode.

After contacting Betfair and answering their questions my account was unblocked.

Since then I have stopped running all automation in practice mode and just watched a few tennis markets each day in live mode. I was making a few notes and getting my files ready to give it a go live.

Today I have been restricted again!

I suppose I should have placed one or two £2 back and lays just to keep them happy.

I feel like withdrawing my funds and closing my BF account.
Can you withdraw your funds once your account is blocked ?????
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Derek27
Posts: 23602
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

You must be able to. They can stop you from using the exchange but I'm sure they can't legally keep your money!
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Euler
Posts: 24798
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

It isn't practice mode that's the issue, it's the lack of placing bets. Betfair run up costs whenever you access a market so failure to place any bets is always going to get your account restricted. You only need to show some activity to avoid this fate.
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

Seti wrote:
Fri Jul 27, 2018 2:42 pm
I feel like withdrawing my funds and closing my BF account.
But that's like leaving the bowling alley because they won't let you wear running spikes. Is there any particular reason the rules don't apply to you?
Seti
Posts: 33
Joined: Wed Aug 02, 2017 2:41 pm

ShaunWhite wrote:
Fri Jul 27, 2018 5:22 pm
Seti wrote:
Fri Jul 27, 2018 2:42 pm
I feel like withdrawing my funds and closing my BF account.
But that's like leaving the bowling alley because they won't let you wear running spikes. Is there any particular reason the rules don't apply to you?
Of course not. A little steam letting off was needed. I know I am in the wrong.
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Derek27
Posts: 23602
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

I don't think Betfair are too concerned with the few pence of commission they get from £2 stakers. I reckon they just want you to add to the liquidity of the market - all the small bets add up and can trigger larger commission generating bets.
spreadbetting
Posts: 3140
Joined: Sun Jan 31, 2010 8:06 pm

Hey Derek no hard feelings , we'll just agree to disagree, I was going to pm you but either blocked or you don't accept PM's.
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