I would log in to your Betfair account click on Player protection check to see if when you set up the account you didn't acidentally put a deposit limit on the account.
Yes they do have terrible customer service.Took them 3 or 4 days to ring me back but they will fix it once you get thru.
There is more chance of them closing your account if you don't contact them then if you do.
'Concern' email from Betfair
I used to have a weekly deposit limit of around £600 per week. Over the summer I reset it at £3000 as I intended to up my trading a little. I also set a daily loss limit of £600 which is still in force. I'm sure I used to be able to see on the site that my exposure limit was £5000 but I can no longer see where they show that. I had yet a 4th email from them again because I deposited a further £72 into my account today. I'm working this weekend. I think I'll give them a call Monday. I'm just a little wary. I read of a case I think it was on here where someone ended up self excluding himself due to some 'misunderstanding' between himself and the operator. It's possible that the £5k exposure should be adequate for me as most of my trades are back to lay or occasionally the other way round. Nowadays with my new bank I feel confident to use stakes of around £50 as opposed to £20 £30 a few weeks ago. With these types of trades I don't think it makes sense to use stakes any bigger. Incidentally their emails say there is no need to email them back unless I want to discuss player protection tools. The emails are from their responsible gambling team.
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TipTopTrader
- Posts: 462
- Joined: Fri Feb 16, 2018 8:29 pm
I think you have answered your Own question.By setting limits, you have ask them without realizing to show cocern when you up the limits and deposit more to make sure you're not getting in over your head. Guardian has setting under staking.Where you can use % of bank max liability etc.
I think you have answered your Own question.By setting limits, you have ask them without realizing to show cocern when you up the limits and deposit more to make sure you're not getting in over your head. Guardian has setting under staking.Where you can use % of bank max liability etc.
Yes that's an interesting point. also interesting and slightly worrying that no one else appears to have had similar experience. I have a very structured approach to what I do and do feel in control etc.
Yes that's an interesting point. also interesting and slightly worrying that no one else appears to have had similar experience. I have a very structured approach to what I do and do feel in control etc.
I was trying to reply directly to you Tip Top trader and I've seen how people manage to copy/quote the other poster when replying. I wasn't sure how this was done so I copied and pasted your comment but it appears that's not how to do it. my apologies
Press the " button in the image to quote a poster. The ! is for reporting abuse.
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