NO pan/zoom or scroll bar on v1.51.1 advanced chart

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Timmeh
Posts: 8
Joined: Sat Jun 24, 2017 2:41 pm

I have removed,downloaded and installed BA Pro v1.51.1 twice.
Always same.
Chart maximised etc. but no chart bottom scroll bar or pan,zoom buttons.


Below is advanced chart from a freshly downloaded and installed v1.51.1 BA Pro.
V1_51_1-NO-CandleChart-Horz-Scroll-and-Plus-Minus-Btns.jpg

Below is what I see (as expected!) in v1.50.1 BA Pro.
V1_50_1-CandleChart-Horz-Scroll-and-Plus-Minus-Btns.jpg
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Euler
Posts: 24702
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

If you have the chart settings to mouse, you won't see one as it's context sensitive at that point. So you need to change it to a specific selection or ladder.
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Timmeh
Posts: 8
Joined: Sat Jun 24, 2017 2:41 pm

Euler wrote:
Fri Nov 16, 2018 2:18 pm
If you have the chart settings to mouse, you won't see one as it's context sensitive at that point. So you need to change it to a specific selection or ladder.
Not sure if below is what I need do or not regards 'specific selection' - but whatever selected not change chart bottom.
Advanced-Chart-Synchronisation-Drop-Down-Menu.jpg
I've looked at all chart settings and see no ref to mouse.
Could you give me a path to follow in finding what you refer to?
eg: Settings>Edit Settings...>Charts>.....

'Market' is what appears by default when open a chart.
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Dallas
Posts: 22674
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Location: Working From Home

Have you tried redownloading and installing it again from the site
https://www.betangel.com/download/?product=BetAngelPro

Then repeat the steps above from Euler
ie, open an advanced chart then select 'Ladder 1' from the picklist
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Timmeh
Posts: 8
Joined: Sat Jun 24, 2017 2:41 pm

thanks for your reply.

I uninstalled BA Pro 1.51.1
Then downloaded via your link
Did comparison of file hashes of previous(just uninstalled) and new download. crc32,md5,sha-1. All same. File sizes (x bytes) same too.
After install and login.
Click 'G'
populate list uk,irish
double click first entry - not suspended
one-click appears on main BA window
click top entry in advanced charting (col.1)
changed Market to Ladder 1
result: no scroll or btns

Thanks for the two replies, however...

Spent over 1 working day doing/re-doing/etc.

The results are always the same. NO scroll/+,- btns.

I go back to [apparently] stable 1.50.1

of course, this is just my take on this [to me anyways] issueS.



Additionally, Guardian display bottom pane showing entrants in a highlighted top pane list row - clipped height of text in odds/prices row/cols
Markets-Pane-Below-Market-List-Shows-Clipped-Text.jpg


Take a look at Ladder Settings > Additional Information below...
Please notice the missing window content.
This is not the only window I've seen like this.
Ladder-Settings-Additional-Information-Missing-Content.jpg
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Dallas
Posts: 22674
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Now you've posted some more screenshots that now looks more like a Windows font problem.

By setting Windows to the Normal font setting of 96dpi it should solve the problem for you.

To make the change, open Control Panel in Windows. Choose the 'Display' option and you should see an option called 'Change the size of all items'. With each version of Windows this is displayed differently, but you should normally see either a slider or a picklist or a set of buttons allowing you to pick the preferred size.
You're looking for an option saying either: 100%, Smaller, Normal font or 96dpi (again the display depends on the version of Windows).
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Timmeh
Posts: 8
Joined: Sat Jun 24, 2017 2:41 pm

Dallas

Ok, I 'see' it all now but Ouch.... literally
96dpi = instant eye pain - even with special screen specs have used for at least 30yrs...

Ha! Maybe I can do some font/rendering sizes within BA - so I'll wingit for now. If not really possible, will just stick with 1.50.1

Really too small for me unfortunately.
Pity, as 'Estimated Position in Queue (EPIQ)' looks interesting and maybe of use during pre-off scalping profit. ie, I just want matched status and life is very good then... the pennies soon add up :)

Very kind of you to hang in there with me and topic resolution (sic) achieved.

Cheers
Bet Angel
Bet Angel
Bet Angel
Posts: 3999
Joined: Tue Apr 14, 2009 3:47 pm

Not sure what version of Windows you are using, but if you use Windows 10 you'll be able to keep the size at 96dpi and yet use the 'Scale and layout' options in Windows 'Display Settings' to make everything large enough to read.
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Timmeh
Posts: 8
Joined: Sat Jun 24, 2017 2:41 pm

Bet Angel wrote:
Fri Nov 16, 2018 8:29 pm
Not sure what version of Windows you are using, but if you use Windows 10 you'll be able to keep the size at 96dpi and yet use the 'Scale and layout' options in Windows 'Display Settings' to make everything large enough to read.
Thanks for that but using win 7 pro with all updates. I have geforce graphics card and their utility installed so maybe potentially do what win 10 does. Worth a try anyway.

Vkind of you to offer advice on this.

EDIT
NEW day with clean slate!
Hello to those kindly offering support in my issue.
I always try to issue solve alone - when backed into a corner it is massive high when the cry for help is answered
THANK YOU :D
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