betfair down?

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jimrobo
Posts: 1289
Joined: Wed Mar 25, 2009 12:49 pm

well I was 9 pounds all green before the off but for some reason they have credit my account with 2 pounds???? I have no idea how they have come up with that figure!!!!
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Got paid out exactly what I should have been - I guess people who haven't have had some bets voided as the race was off when they placed them.
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robbiechicago
Posts: 7
Joined: Wed Aug 12, 2009 1:05 pm
Location: Enfield

vicstrades wrote:I'm still not getting any markets to select in BetAngel - is that the same for everyone?
I'm all back to normal.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Bet Angel wrote:Well Betfair raped me again and the downtime ended in a loss for me.
Were you closing out inrunning? Can't see how people are in trouble if they closed out before the off. Sorry to hear you lost.
Bet Angel
Bet Angel
Bet Angel
Posts: 4001
Joined: Tue Apr 14, 2009 3:47 pm

Betfair have indicated the problem was due to loss of connectivity with their hosting provider and not an underlying issue. So, in theory, you should be ok to continue, subject to the hosting provider not having a problem.
Bet Angel
Bet Angel
Bet Angel
Posts: 4001
Joined: Tue Apr 14, 2009 3:47 pm

Incidentally, we keep excellent records here for a variety of reasons and my SP order was presented to the market BEFORE the off time, let alone before when the race started. So Betfair should have settled including that but they didn't. I have gone through the motions of submitting a request for correct settlement.
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