Announcements : Forum & Site outage

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Euler
Posts: 19792
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ
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Mon Feb 10, 2020 12:47 pm

Hi All,

As regular users are aware we have had a few site issues since 6am yesterday.

The site saw a significant increase in traffic which took it offline. So we had to battle that yesterday to try and identify the source of the issue.

We had to take various parts of the site offline and bring them back piecemeal so we could asses the impact. We have just brought the forum back to stress test the server once more. But it's likely we may occasionally reboot the server as we continue to work on the site. So you may still get the odd outage, but we will attempt to carefully manage things in the interim.

We will probably take this opportunity to migrate the site to a brand new server at some point. So be aware its possible we may take the forum offline temporarily so we can back up the database and restore it to the new server. But we will attempt to minimise any inconvenience in the interim.

The software is not reliant on the web site in any way, so the software will run as expected during any issues like these.

We will be doing our best to keep things as they are, but please bear with us if we need to do any work on the site at this time.

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jimibt
Posts: 2595
Joined: Mon Nov 30, 2015 6:42 pm

Mon Feb 10, 2020 1:30 pm

So Peter, you're basically saying that some part of the site was experiencing a DDoS attack??

Not an expert on this stuff but I'm sure your network guys will have the tools available to prevent (or mitigate) this happening again.

I know your guys will have explored stuff way and beyond this, but this link may be useful to other users out there that run websites and experience similar issues: https://www.esecurityplanet.com/network ... tacks.html

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trad1ngbull
Posts: 28
Joined: Thu Dec 06, 2018 5:55 pm

Mon Feb 10, 2020 1:43 pm

Welcome back. :)

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Headless Chuck
Posts: 29
Joined: Tue Jul 23, 2019 5:31 pm

Mon Feb 10, 2020 2:52 pm

With this coinciding with yesterday's racing wipeout, I just assumed that the World had ended and nobody had bothered to tell me.

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Euler
Posts: 19792
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ
Contact:

Mon Feb 10, 2020 3:08 pm

Headless Chuck wrote:
Mon Feb 10, 2020 2:52 pm
With this coinciding with yesterday's racing wipeout, I just assumed that the World had ended and nobody had bothered to tell me.
It has, this is the afterlife.

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wearthefoxhat
Posts: 1598
Joined: Sun Feb 18, 2018 9:55 am

Mon Feb 10, 2020 3:21 pm

Euler wrote:
Mon Feb 10, 2020 3:08 pm
Headless Chuck wrote:
Mon Feb 10, 2020 2:52 pm
With this coinciding with yesterday's racing wipeout, I just assumed that the World had ended and nobody had bothered to tell me.
It has, this is the afterlife.
I knew it!! :P

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Euler
Posts: 19792
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ
Contact:

Mon Feb 10, 2020 9:52 pm

We are planning some further work overnight. So you may experience some outages during this quiet period. But hopefully, they won't impact too many people.

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Derek27
Posts: 8749
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Mon Feb 10, 2020 9:59 pm

When a website's down it's a natural step to click on another bookmark to check your connection's not the problem, so it was quite ironic that my online banking site was also down. :)

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Kai
Posts: 2083
Joined: Tue Jan 20, 2015 12:21 pm
Location: Croatia
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Mon Feb 10, 2020 10:58 pm

Euler wrote:
Mon Feb 10, 2020 12:47 pm
The site saw a significant increase in traffic which took it offline. So we had to battle that yesterday to try and identify the source of the issue.
So much for the forum dying.

If it was a malicious attack of sorts, it came right after The Scalper Boys got exposed.

Jukebox
Posts: 1289
Joined: Thu Sep 06, 2012 8:07 pm

Mon Feb 10, 2020 11:00 pm

Their 'forum' is behind a paywall

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