Betfair.com site unavailable on Tuesday 10th January

We will update this with things that we think you should know.
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Bet Angel
Bet Angel
Bet Angel
Posts: 3999
Joined: Tue Apr 14, 2009 3:47 pm

Betfair wrote:Please be aware that as part of Betfair’s on-going data-centre migration programme, there is essential planned site maintenance and upgrade work scheduled for Tuesday 10th January 2012 starting at 00:01 (GMT).

From this time all Betfair products, including our sports exchange, casino, arcade, poker, API, community and mobile products, will be unavailable. We anticipate that the core exchange will be back up and running by 10:00 (GMT) on Tuesday 10th January, with the rest of the products available later in the day (GMT). Please note the poker site will not be available from 21:01 (GMT) on Monday 9th January 2012, until the afternoon of Tuesday 10th January 2012.

The upgrade work is being undertaken to bring long-term benefits to our customers and we will be working hard to get normal service resumed on the site as quickly as possible. We’d like to apologise in advance for any inconvenience caused, and thank you for your understanding.

Updates during the outage will be available at service.betfair.info. If you have any questions then please email our Helpdesk at [email protected].
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

I am definately off the mailing list on Betfair despite opting in. I didn't get the mailer that went out this morning but others did, including my wife. It looks like my account is switched off to receive emails. Anybody else experiance this?
hgodden
Posts: 1759
Joined: Thu Apr 16, 2009 2:13 pm

I didn't get it either
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CaerMyrddin
Posts: 1271
Joined: Mon Sep 07, 2009 10:47 am

Yes, I never get these emails and I get all the news in second hand. I feel like the betrayed husband!
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I didn't use to get any - then one day I heard about the points prizes give aways they do from time to time. I think form memory they said I had opted out. I was sure I never had and got on my soap box and moaned I had never received even a mouse matt off them despite paying them a heap in commissions while others who paid very little were getting prizes.

A few days later I got a knock at the door and the delivery man handed me a box I wasn't expecting. I opened it up and they had sent me a Cap, Jacket and not one but two mouse matts and a note saying I would now receive all offers.

Since that date I have received all emails, but not any other gifts - the accountants took over!

Sorry for the trip down memory lane, but what are we expecting from tomorrow?

I am guessing they are rolling out fully the new website with faster logins and much faster page loads?

I don't think we are due to see the new sports book yet are we?
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Seems to me that the website is much faster, not sure what else is new though?
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Ethanol
Posts: 148
Joined: Thu Jun 09, 2011 9:09 am

That's probably because no-one's using it yet... I'm sure it'll be slow as usual before long. ;)

Can't see anything different, myself.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Ethanol wrote:That's probably because no-one's using it yet... I'm sure it'll be slow as usual before long. ;)

Can't see anything different, myself.
They were due to launch the much faster loading site so I assume this is it. Have to say it is a vast improvement....So far....
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Yes, the speed of loading large markets via the web site has shot up. They did a demo of this on during the AGM.
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