Greening placing new trade instead

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Reginald
Posts: 12
Joined: Sun Mar 05, 2017 12:43 pm

Hello dear Betangel guys,
I am still jumping between practice and real trading on horseracing and happend to me before that during in-play I press top greening and got some new trades placed instead of greening, so I had to deal with it multiple times and if you ask me "was that greening fully taken or it remained on the ladder" then answer is yes it was fully taken. Green all button did this to me two times during in-play period and today happend the same thing when I did green my little profit on one horse while I had still some orders unfilled in second horse. I did press green figure on the ladder so it placed a trade but instead of around 0.07€ trade,software placed 10€ trade and boosted my loss significantly because I use small stakes so far. Basically I was prepared to loose 5€ tops on that occasion and I lost over 19€ instead.
What is the reason behind this? I have it recorded if that is needed.

Reginald
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Dallas
Posts: 22705
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

If you post the log that will help, in the mean time ensure your greening up correctly when the markets in-play
http://www.betangel.com/forum/viewtopic ... 47&t=13077
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Reginald
Posts: 12
Joined: Sun Mar 05, 2017 12:43 pm

I assume log is gone after I close the betangel software,right? If not I do nto know where to look for it afterwards. I will try to upload my trading session so it can be seen. I went into that thread about in-play greening what you recommended me Dallas and all seems good from my side. I just did click once to green up and got 142x bigger stake placed so I clearly did not clicked that many times. There must be some software bug i assume and I am happy not to use high stakes for my trading yet,that would wipe my bank heavily.
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Dallas
Posts: 22705
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Reginald wrote:
Thu Mar 30, 2017 5:46 pm
I assume log is gone after I close the betangel software,right? If not I do nto know where to look for it afterwards. I will try to upload my trading session so it can be seen. I went into that thread about in-play greening what you recommended me Dallas and all seems good from my side. I just did click once to green up and got 142x bigger stake placed so I clearly did not clicked that many times. There must be some software bug i assume and I am happy not to use high stakes for my trading yet,that would wipe my bank heavily.
The log tab only holds them for the current session but If you go into settings > edit setting > behaviour you should be able to view logs saved from previous sessions
https://www.betangel.com/user-guide/beh ... 3D&mw=MzIw
Reginald wrote:
Thu Mar 30, 2017 5:46 pm
There must be some software bug i assume and I am happy not to use high stakes for my trading yet,that would wipe my bank heavily.
I have used it for many years during which time have traded countless markets with it as have tens of thousands of other traders from all over the world including the designers themseleves - the chances of someone discovering any bug shortly after begining to use the software that no one else has ever uncovered since the software has been around would be astronomically small so the log should shed some light on what happened
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Reginald
Posts: 12
Joined: Sun Mar 05, 2017 12:43 pm

Maybe I found where is the problem. It just popped in my head. Since I had 10€ sitting on ladder before in-play and had marked option "resubmit bets for in-play" also I did press "keep all bets" button maybe what happend was..those 10€ were matched within like first 5 second in-play and then right right in that same moment when I did press greening what was around 10 seconds in-play,another 10€ popped on same odds like i had before. Maybe some software delay how also happend to me before caused this. It happend to me few times, that when I mark option to resubmit bets for in-play it never placed them during in-play and I had to put them in by hand. Now it apparently did the opposite,it kept my stake and place it once again.
In case it is not clear I uploaded my session on vimeo https://vimeo.com/210806463 password: green

Here is the log as requested:
  • 30.3.2017 14:44:43: Market changed to Lim 30th Mar - 14:45 2m Mdn Hrd

    30.3.2017 14:44:54: Market changed to Warw 30th Mar - 14:50 2m5f Mdn Hrd
    30.3.2017 14:47:55: € 5.00 Back bet placed on Forgetthesmalltalk at 4.7. Entirely unmatched when it initially reached the market. Ref: 88883904175
    30.3.2017 14:47:56: € 5.00 Lay bet placed on Forgetthesmalltalk at 3.95. Entirely unmatched when it initially reached the market. Ref: 88883906377
    30.3.2017 14:49:08: € 5.00 Back bet placed on Forgetthesmalltalk at 4. Entirely unmatched when it initially reached the market. Ref: 88884017425
    30.3.2017 14:49:12: Cancelling bets 88883904175
    30.3.2017 14:49:14: Placed closure bet on Forgetthesmalltalk by Laying 0.06 at 4

    30.3.2017 14:49:49: Market changed to Taun 30th Mar - 15:00 2m3f Mdn Hrd
    30.3.2017 14:50:40: € 5.00 Back bet placed on Touch Kick at 2.98. Entirely unmatched when it initially reached the market. Ref: 88884154624
    30.3.2017 14:50:41: € 5.00 Lay bet placed on Touch Kick at 2.78. Entirely unmatched when it initially reached the market. Ref: 88884155739
    30.3.2017 14:50:45: € 5.00 Back bet placed on Bradford Bridge at 5.1. Entirely unmatched when it initially reached the market. Ref: 88884161014
    30.3.2017 14:50:46: € 5.00 Lay bet placed on Bradford Bridge at 3.9. Entirely unmatched when it initially reached the market. Ref: 88884161868
    30.3.2017 14:51:20: € 5.00 Back bet placed on Touch Kick at 2.9. Entirely unmatched when it initially reached the market. Ref: 88884200803
    30.3.2017 14:51:20: € 5.00 Lay bet placed on Touch Kick at 2.88. Entirely unmatched when it initially reached the market. Ref: 88884200814
    30.3.2017 14:54:10: € 5.00 Back bet placed on Touch Kick at 2.88. Entirely unmatched when it initially reached the market. Ref: 88884380962
    30.3.2017 14:54:11: € 5.00 Lay bet placed on Touch Kick at 2.86. Entirely unmatched when it initially reached the market. Ref: 88884381380
    30.3.2017 14:54:31: € 5.00 Back bet placed on Bradford Bridge at 4.4. Entirely unmatched when it initially reached the market. Ref: 88884403550
    30.3.2017 14:54:32: € 5.00 Lay bet placed on Bradford Bridge at 4.3. Entirely unmatched when it initially reached the market. Ref: 88884404083
    30.3.2017 14:55:16: € 5.00 Back bet placed on Touch Kick at 2.8. Entirely unmatched when it initially reached the market. Ref: 88884462966
    30.3.2017 14:55:32: € 5.00 Lay bet placed on Touch Kick at 2.7. Entirely unmatched when it initially reached the market. Ref: 88884485711
    30.3.2017 14:56:02: € 5.00 Back bet placed on Touch Kick at 2.72. Entirely unmatched when it initially reached the market. Ref: 88884529780
    30.3.2017 14:56:25: Cancelling bets 88884161014
    30.3.2017 14:56:28: Placed closure bet on Bradford Bridge by Laying 0.12 at 4.3
    30.3.2017 14:57:28: Placed closure bet on Touch Kick by Laying 0.15 at 2.72
    30.3.2017 14:57:40: € 5.00 Lay bet placed on Touch Kick at 2.54. Entirely unmatched when it initially reached the market. Ref: 88884668581
    30.3.2017 14:57:47: Cancelling bets 88884668581
    30.3.2017 14:58:11: € 5.00 Back bet placed on Bradford Bridge at 5.1. Entirely unmatched when it initially reached the market. Ref: 88884711048
    30.3.2017 14:58:30: € 5.00 Back bet placed on Touch Kick at 2.78. Entirely unmatched when it initially reached the market. Ref: 88884740201
    30.3.2017 14:59:18: Cancelling bets 88884740201
    30.3.2017 14:59:19: Cancelling bets 88884161868

    30.3.2017 14:59:41: Market changed to Wolv 30th Mar - 15:10 5f Hcap
    30.3.2017 15:00:16: € 5.00 Back bet placed on Justice Rock at 5.3. Entirely unmatched when it initially reached the market. Ref: 88884882795
    30.3.2017 15:00:19: € 5.00 Lay bet placed on Justice Rock at 4.1. Entirely unmatched when it initially reached the market. Ref: 88884886289
    30.3.2017 15:00:27: € 5.00 Back bet placed on Lizzys Dream at 5.3. Entirely unmatched when it initially reached the market. Ref: 88884893114
    30.3.2017 15:00:28: € 5.00 Lay bet placed on Lizzys Dream at 4.2. Entirely unmatched when it initially reached the market. Ref: 88884894659
    30.3.2017 15:00:57: € 5.00 Lay bet placed on Lizzys Dream at 4.7. Entirely unmatched when it initially reached the market. Ref: 88884924512
    30.3.2017 15:00:57: € 5.00 Back bet placed on Lizzys Dream at 4.8. Entirely unmatched when it initially reached the market. Ref: 88884924513
    30.3.2017 15:01:07: € 5.00 Back bet placed on Justice Rock at 4.7. Entirely unmatched when it initially reached the market. Ref: 88884936029
    30.3.2017 15:01:07: € 5.00 Lay bet placed on Justice Rock at 4.6. Entirely unmatched when it initially reached the market. Ref: 88884936585
    30.3.2017 15:01:21: Bet moved on ladder - Modify bet 88884936585 from 5 @ 4.6 to 5 @ 4.7 New Ref: 88884952051
    30.3.2017 15:02:47: Bet moved on ladder - Modify bet 88884924513 from 5 @ 4.8 to 5 @ 4.7 New Ref: 88885047630
    30.3.2017 15:05:06: € 5.00 Back bet placed on Lizzys Dream at 4.3. Entirely unmatched when it initially reached the market. Ref: 88885245278
    30.3.2017 15:05:12: € 5.00 Lay bet placed on Lizzys Dream at 3.95. Entirely unmatched when it initially reached the market. Ref: 88885254966
    30.3.2017 15:05:30: € 5.00 Back bet placed on Lizzys Dream at 4.8. Entirely unmatched when it initially reached the market. Ref: 88885278178
    30.3.2017 15:05:31: Cancelling bets 88884893114
    30.3.2017 15:06:56: € 5.00 Back bet placed on Justice Rock at 4.5. Entirely unmatched when it initially reached the market. Ref: 88885402961
    30.3.2017 15:06:56: € 5.00 Lay bet placed on Justice Rock at 4.4. Entirely unmatched when it initially reached the market. Ref: 88885404008
    30.3.2017 15:07:27: € 5.00 Back bet placed on Lizzys Dream at 4. Entirely unmatched when it initially reached the market. Ref: 88885456167
    30.3.2017 15:08:40: € 5.00 Lay bet placed on Lizzys Dream at 3.7. Entirely unmatched when it initially reached the market. Ref: 88885580306
    30.3.2017 15:08:40: € 5.00 Back bet placed on Lizzys Dream at 3.75. Entirely unmatched when it initially reached the market. Ref: 88885581561
    30.3.2017 15:08:42: Cancelling bets 88885581561
    30.3.2017 15:08:46: € 5.00 Back bet placed on Lizzys Dream at 3.75. Entirely unmatched when it initially reached the market. Ref: 88885589840
    30.3.2017 15:09:21: € 5.00 Lay bet placed on Justice Rock at 5.2. Fully matched at 5.2. Ref: 88885645354
    30.3.2017 15:09:36: Modify bet persistence 88884886289 from 'Cancel' to 'Keep'
    30.3.2017 15:09:36: Modify bet persistence 88885278178 from 'Cancel' to 'Keep'
    30.3.2017 15:09:36: Modify bet persistence 88885404008 from 'Cancel' to 'Keep'
    30.3.2017 15:09:36: Modify bet persistence 88885456167 from 'Cancel' to 'Keep'
    30.3.2017 15:09:36: Modify bet persistence 88885589840 from 'Cancel' to 'Keep'

    30.3.2017 15:09:58: Bet moved on ladder - Modify bet 88885456167 from 5 @ 4 to 5 @ 3.8 [Keep at in-play] New Ref: 88885708457
    30.3.2017 15:10:01: Bet moved on ladder - Modify bet 88885589840 from 5 @ 3.75 to 5 @ 3.8 [Keep at in-play] New Ref: 88885714749
    30.3.2017 15:10:19: Market has been suspended
    30.3.2017 15:10:20: Market is in-play
    30.3.2017 15:10:21: Market has been unsuspended
    30.3.2017 15:10:25: Placed saved bet on Lizzys Dream by Backing 5.00 at 3.8
    30.3.2017 15:10:25: Placed saved bet on Lizzys Dream by Backing 5.00 at 3.8
    30.3.2017 15:10:27: Placed closure bet on Lizzys Dream by Laying 0.07 at 3.8
    30.3.2017 15:11:11: Placed closure bet on Lizzys Dream by Laying 17.46 at 3.55
    30.3.2017 15:11:24: Market has been suspended
User avatar
Reginald
Posts: 12
Joined: Sun Mar 05, 2017 12:43 pm

Oh and in that log it it the last horserace then I finished trading for today.
User avatar
Reginald
Posts: 12
Joined: Sun Mar 05, 2017 12:43 pm

Watching the video once again I can see another strange thing happend when clearly at some point on favorit horse my green figures in the ladder moved upwards without me interacting in that race at all,clearly did not placed any trades because I was watching something else. There is something going on when I am not looking and unfortunately not in a positive way.
User avatar
Dallas
Posts: 22705
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Watching the video and viewing the log i can say for sure the issue was due to your 'Saved Bets' - this is a old feature and was introduced long before the 'keep bets' which has since superseeded it, its still in in case some long time users had gotten used to the saved bets and wanted to continue with it but tbh there no reason to use it now the 'keep bets' is possible.

Your orignal £10 back bet was matched 3 secs after the market goes in play (mathched bets dont show on the logs unless they happen to be matched at the moment they reach the market) but if you check your matched bets history you'll find the two ending in 457 and 749 will of been matched seconds after it went in-play

4 seconds into the race you greend up by clicking the 0.07 figure at 3.80 for a 0.07p profit at the sametime your 'saved bet' will of been placed and a second later this arrives in the market were its matched within a few seconds
then around 42 secs into the race another £5 back bet was matched on 'Lizzys Dream' - mostly likely bet id 88885278178 which was placed at 15:05:30 and kept for in-play @ 15:09:36

So everything worked perfectly fine and the software done exactly as you asked it to. It was just your saved bet appearing after you had greened up and an unmatched bet at higher odds getting matched as the odds drifted which messed your position up

For future reference i would avoid using 'Save Bets' and stick to 'Keep Bets' which is a far better
User avatar
Reginald
Posts: 12
Joined: Sun Mar 05, 2017 12:43 pm

Well explained,thank you. Yes, there is chance of one bet what I forgot to remove from higher odds what a bit surprise me how could I forget it there. From now on I am not saving bets anymore and double checking if anything unwanted left on ladder.
Thank you once again Dallas I really appreciate it
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