Strange ladder

User to User support only. For technical support visit www.betangel.com/support/
Post Reply
User avatar
Dallas
Posts: 22723
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

dmbusa wrote:
Fri Nov 24, 2017 4:44 pm
Had the same happen yesterday with XM turned off will see how today goes after rebooting the router
If your using streaming try switching back to polling briefly and see if that clears it
dmbusa
Posts: 274
Joined: Wed Jan 09, 2013 8:33 am

Thanks for the fast reply Dallas, now a kind of dumb question how do I know if I am using streaming? (had Betangel for a while but not been active for sometime)
User avatar
Dallas
Posts: 22723
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

dmbusa wrote:
Fri Nov 24, 2017 4:59 pm
Thanks for the fast reply Dallas, now a kind of dumb question how do I know if I am using streaming? (had Betangel for a while but not been active for sometime)
It was only added in V1.46 so you will of needed to of downloaded a version new than that, even then its turned off by default, but if you look at the bottom right you'll either have the word 'Streaming' or a series of numbers if your using polling
dmbusa
Posts: 274
Joined: Wed Jan 09, 2013 8:33 am

Again thank you for the fast reply, I am on V1.49 but have a series of numbers in the bottom right so streaming is off as you said.
User avatar
Dallas
Posts: 22723
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

dmbusa wrote:
Fri Nov 24, 2017 5:15 pm
Again thank you for the fast reply, I am on V1.49 but have a series of numbers in the bottom right so streaming is off as you said.
No probs, so it rules that out Streaming as being a possible cause, so I'd just continue to eliminate the other suggestions that have put forward
Post Reply

Return to “Support”