Support : Bet Angel v1.49.0 - Possible issues

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powlesy2000
Posts: 9
Joined: Thu Apr 14, 2016 7:01 am

Wed Nov 01, 2017 2:07 pm

Bet Angel wrote:
Wed Nov 01, 2017 1:38 pm
BlackHat Betting wrote:
Wed Nov 01, 2017 1:24 pm
I am on windows 10 and it happens every time you hover over it
OK - it was tested the most on Windows 10 and it only ever occurred once. Could be a tricky one to sort out.

Just to be clear, are we only talking about the tooltip for the Servant Manager button (the bell boy icon) next to the soccer icon?
If you start a Servant, are the tooltips on the coloured circle icons (that appear on the one-click / ladder / Servant Manager screen) clearing properly?

Have you started Bet Angel loading an existing saved layout & settings profile? If so, please could you see if the issue still occurs if you start Bet Angel with <factory default> profiles selected in the login screen?
Its the yellow "show servant manager" box that pops up. I'm also on windows 10. Just tried it on factory default settings and it's fine so only a problem on exisitng saved settings for me.

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mcgoo
Posts: 348
Joined: Thu Jul 18, 2013 12:30 pm

Mon Nov 06, 2017 2:35 am

I turned off streaming( not for any reason other than just for a setting to change) then saved the settings. Went back in turned streaming on-saved settings- and bam all good :) (re the floating tool-tip)

I am seeing one curious issue though.I keep scratching my brain to see if I have missed something obvious. I noticed that with restrict refresh ticked I was still seeing Guardian cycle through all the markets-even hours off from jump(last update times changing). I especially know this as when I tried the new Always Armed feature on one of my rules it made bets a couple hours ahead of time as the volume condition was true ( I was able to cash out on BF for profit though-maybe this should be a strategy lol..anyway).I assumed that a restrict refresh setting of 300 secs out would prevent bets being made this early but stand to be corrected. I couldn't see the bets in Guardian or on the One-Click screen so had to check on the Betfair screen/site (this is probably due to the refresh cycles and missing the matched bet but that's a guess) This also happens regardless of whether I restrict the rules file to bet from 3 mins out-still not seeing matched bets and bets not closing out. I tried various re-installs of BA but still had the issue, so rather than faffing around with profiles and settings I re-installed the OS (windows server 2012) -the joys of cloud. The really curious part was when I re-installed BA with fresh settings etc-I am still seeing the issue. My test box (running windows 8.1 BA ver 1.49) doesn't have this issue-neither does another server running 2012 (BA version 1.48).Is anyone else seeing this or am I being dumb?Thanks

Update: Re-imaged server with 2008-same issue.Re-imaged 2012.Resolved. :ugeek: :? Strange day

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broadsword
Posts: 6
Joined: Sat May 13, 2017 7:40 pm

Mon Nov 06, 2017 11:15 am

According to Euler there has been another drop of 1.49 recently, download it again, that fixes the tooltip issue.
I can confirm the this has fixed the issue, see post below

viewtopic.php?p=137491#p137491
Thanks
Russ

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BlackHat Betting
Posts: 30
Joined: Sun Oct 29, 2017 10:51 pm
Contact:

Fri Nov 10, 2017 3:54 pm

Bet Angel wrote:
Wed Nov 01, 2017 1:38 pm
BlackHat Betting wrote:
Wed Nov 01, 2017 1:24 pm
I am on windows 10 and it happens every time you hover over it
OK - it was tested the most on Windows 10 and it only ever occurred once. Could be a tricky one to sort out.

Just to be clear, are we only talking about the tooltip for the Servant Manager button (the bell boy icon) next to the soccer icon?
If you start a Servant, are the tooltips on the coloured circle icons (that appear on the one-click / ladder / Servant Manager screen) clearing properly?

Have you started Bet Angel loading an existing saved layout & settings profile? If so, please could you see if the issue still occurs if you start Bet Angel with <factory default> profiles selected in the login screen?
OK will try that and report back :D

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to75ne
Posts: 1861
Joined: Wed Apr 22, 2009 5:37 pm

Fri Nov 10, 2017 5:39 pm

can the position of the alerts that the servants generate be made to be user definable?
currently they appear bang in the centre of the screen, making them more of an hinderance than an aid. i assume they are meant to be of use and not a problem, they are causing a problem in the current place they are positioned.

convoysur-2
Posts: 1062
Joined: Thu Jan 12, 2012 10:00 am

Wed Nov 15, 2017 8:40 am

Hi
Ive been seing this ghosting of prices 4-5 times in as many days ,thought my pc may be straining for power ,but im on laptop laying in bed and i se it again,is it a bug or betfair problem ?
thanks in advance
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Dallas
Posts: 8998
Joined: Sun Aug 09, 2015 10:57 pm
Contact:

Wed Nov 15, 2017 8:45 am

Are you on streaming?
If so does switching to polling resolve?

convoysur-2
Posts: 1062
Joined: Thu Jan 12, 2012 10:00 am

Wed Nov 15, 2017 9:03 am

im on streaming yes,,,,havent tried turniing it off ,im afraid to,im out in the sticks and only get 1-1/2 meg down speed

convoysur-2
Posts: 1062
Joined: Thu Jan 12, 2012 10:00 am

Wed Nov 15, 2017 9:07 am

i cant be the only guy seeing it ??

Wolf1877
Posts: 181
Joined: Fri Sep 08, 2017 10:59 am

Wed Dec 13, 2017 3:07 pm

Bet Angel wrote:
Wed Nov 01, 2017 1:38 pm
BlackHat Betting wrote:
Wed Nov 01, 2017 1:24 pm
I am on windows 10 and it happens every time you hover over it
OK - it was tested the most on Windows 10 and it only ever occurred once. Could be a tricky one to sort out.

Just to be clear, are we only talking about the tooltip for the Servant Manager button (the bell boy icon) next to the soccer icon?
If you start a Servant, are the tooltips on the coloured circle icons (that appear on the one-click / ladder / Servant Manager screen) clearing properly?

Have you started Bet Angel loading an existing saved layout & settings profile? If so, please could you see if the issue still occurs if you start Bet Angel with <factory default> profiles selected in the login screen?
I'm using windows 7 Pro. This happens 100% of the time for me WHENEVER an active market is displayed on the Ladder or the One Click screen and my mouse pointer happens to be moved across the Servant icon. Even at rapid speed while just moving the pointer around. If no active market is present then the tooltip/popup does not happen.

Hopefully this info will allow you to recreate the issue and fix it.

NOTE: I just saw that 1.49 has been rebuilt with the tooltip issue fixed. I'll refresh my copy tomorrow morning and check.

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