Support : Betfair Graphs Invisible

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lloyds
Posts: 7
Joined: Thu Nov 23, 2017 1:30 pm

Fri Dec 22, 2017 1:52 pm

Hello all

I have searched for the problem and can't find a solution.

I click on the Betfair graph and it won't show up. It shows below and I try to click on it to pin it to my main screen but it doesn't work.

I don't know if my settings are incorrect or something on my windows setup is not compatible.

Any help would be appreciated.

Thanks
Steve

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Dallas
Posts: 8448
Joined: Sun Aug 09, 2015 10:57 pm

Fri Dec 22, 2017 2:06 pm

Little confused by this part

I click on the Betfair graph and it won't show up. It shows below

Could you perhaps post a screen shot?

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Dabbla
Posts: 231
Joined: Wed Apr 15, 2009 1:50 pm

Fri Dec 22, 2017 2:43 pm

if your main screen is pinned then the graph that you open will hide behind it. Try unpinning the main screen.

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ShaunWhite
Posts: 3347
Joined: Sat Sep 03, 2016 3:42 am

Fri Dec 22, 2017 3:39 pm

The above...plus if you hover the mouse over the BA icon on the task bar, you'll see all the windows BA has open and you can select one from there.

lloyds
Posts: 7
Joined: Thu Nov 23, 2017 1:30 pm

Fri Dec 22, 2017 4:22 pm

Hi

Thanks for responses. Sorry for not explaining properly.

When I hover my mouse over the BA icon the BF graph shows but when I click on it it doesn't appear in the main BA screen.
When I try to pin it nothing happens also

Thanks
Steve

Abraquay
Posts: 137
Joined: Thu Jan 28, 2016 9:46 am

Fri Dec 22, 2017 4:41 pm

Have you changed any settings? Does going back to the default settings fix it?

lloyds
Posts: 7
Joined: Thu Nov 23, 2017 1:30 pm

Fri Dec 22, 2017 5:07 pm

I'll have a go but I have only changed ladder numbers etc.

I'll try unpinning the main screen and see if that works as well.

Thanks
Steve.

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