Support : Betdaq.com log in problems

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buyshirts
Posts: 204
Joined: Sat Apr 18, 2009 12:37 pm

Mon Feb 05, 2018 7:10 pm

Is there any point in ringing betdaq?

Bet Angel
Bet Angel
Bet Angel
Posts: 3593
Joined: Tue Apr 14, 2009 3:47 pm

Tue Feb 06, 2018 9:03 am

buyshirts wrote:
Mon Feb 05, 2018 7:10 pm
Is there any point in ringing betdaq?
You could try speaking to them - they might be able to see a request coming into their servers from your account/IP address and log why it's failing.
Perhaps they could reset your account's API access (we don't have the ability to do that from our end), in case that's the reason for the login refusal.

buyshirts
Posts: 204
Joined: Sat Apr 18, 2009 12:37 pm

Tue Feb 06, 2018 9:59 am

I have recently changed to IDNET fibre but i had the very same problem when i was with Sky ADSL so nothing have really changed there.
I don't use a VPN i go direct i have just tried using my VPN still the same message.

buyshirts
Posts: 204
Joined: Sat Apr 18, 2009 12:37 pm

Tue Feb 06, 2018 4:17 pm

I will give them a call and if they can shed some light on it thanks

buyshirts
Posts: 204
Joined: Sat Apr 18, 2009 12:37 pm

Tue Feb 13, 2018 6:12 am

Hi just to let you know my API access had been disabled sometime ago they have now asked me laods of questions about my betting i assume they will turn it back on soon.
Thanks for all your help

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