Bet Angel performance reducing over time

User to User support only. For technical support visit www.betangel.com/support/
Post Reply
Trader Pat
Posts: 4327
Joined: Tue Oct 25, 2016 12:50 pm

I'm noticing that when I start up BA its using about 90mb but after loading up Guardian and charts it steadily climbs, after an hour or so its using 300mb. After deleting markets, logs etc.. that figure still doesnt fall. Only thing that makes a difference is restarting BA. It doesnt seem to effect performance until much later in the day when things start to slow a little on the ladder interface.

In fairness I never paid any attention to this when using v1.49 so have nothing to compare it to but never got the perfomrance issue with v1.49.
Bet Angel
Bet Angel
Bet Angel
Posts: 3999
Joined: Tue Apr 14, 2009 3:47 pm

We ran some side by side comparisons between v1.49 and v1.50 for a few days and everything indicates the memory usage is the same. If you generally add the day's horse races to Guardian then the increased number of races on the card (with evening racing) has increased the total memory Bet Angel will use to store prices for charts, but it won't matter which version is used.

Using the restricted refresh option will save memory if you don't care about early market prices.

If you are streaming then it takes a few minutes for used memory to be freed having deleted the markets from Guardian due to the way the streaming subscriptions work, but we haven't seen the memory fail to release. Memory reclamation has a low priority in Windows, so if your PC is running constantly at a high CPU percentage, that could delay things.

At times when you feel it is affecting performance, have a look at Task Manager to see if either CPU or Memory percentage is 90% or above. We haven't seen any slowdown, but everyone's PC setup is different, so we're happy to test further if a few people confirm a similar usage pattern that causes issues.

As an extra note, 300MB usage is not a lot of memory for a busy application on a modern PCs, Chrome often wants 1GB with a few tabs open; unless the PC is really starved of RAM, Bet Angel should be able to use 1GB without any noticeable slowdown.
Trader Pat
Posts: 4327
Joined: Tue Oct 25, 2016 12:50 pm

Will do, I've actually done a bit of a PC clean up this morning so will be interesting to see if that makes any difference.
User avatar
Dabbla
Posts: 662
Joined: Wed Apr 15, 2009 1:50 pm

I have got this problem , it seems to be a GPU issue in desktop manager.
gpu.PNG
I closed guardian down and it reduced the gpu usage,
after that i restarted BA but the problem returned even after closing guardian.
Nothing else was open on my computer, although it could just be crap on my computer from throughout the day. I’m not really sure how it all works.
Everything is fine after a restart.
You do not have the required permissions to view the files attached to this post.
Post Reply

Return to “Support”