Software doubling stake

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2016kingofdads
Posts: 22
Joined: Thu Feb 08, 2018 4:18 pm

very strange today when i click the ladder either bet or lay, sometimes it is doubling my stake, i am 100% NOT clicking twice, sometimes it doubles sometimes it doesnt, is there a known bug?

Any Ideas

thanks
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northbound
Posts: 737
Joined: Mon Mar 20, 2017 11:22 pm

It’s part of a new campaign called “Gamble Irresponsibly”, the slogan will be “When the fun stops, double your stake”.

Joking aside, not sure. I had problems with my wireless keyboard/mouse in the past though. Are you 100% sure the mouse isn’t somehow triggering two clicks at once?
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SeaHorseRacing
Posts: 2893
Joined: Fri May 20, 2016 7:06 pm

2016kingofdads wrote:
Mon May 21, 2018 2:35 pm
very strange today when i click the ladder either bet or lay, sometimes it is doubling my stake, i am 100% NOT clicking twice, sometimes it doubles sometimes it doesnt, is there a known bug?

Any Ideas

thanks
When i used to use practise mode alot I did notice this, but havent seen it on full software... maybe send betangel support a direct email as more likely to get a response to help.
2016kingofdads
Posts: 22
Joined: Thu Feb 08, 2018 4:18 pm

i have tried three different mice now, all the same and even restarted the software...
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Perhaps put up the log as that may give additional information.
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Or you may want to look at mouse click settings in windows. You can get it to speed up or slow down the click rate.
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LeTiss
Posts: 5386
Joined: Fri May 08, 2009 6:04 pm

Is the mouse triggering twice on anything outside of Bet Angel?
2016kingofdads
Posts: 22
Joined: Thu Feb 08, 2018 4:18 pm

All 3 mice working perfectly well outside bet angel, I also notice above someone else had same issue, i will give it 24 hours..
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