Matched bets not showing in Guardian

User to User support only. For technical support visit www.betangel.com/support/
Post Reply
badboy13
Posts: 45
Joined: Wed Feb 01, 2017 10:33 pm

I'm finding that matched bets are not showing in Guardian, they show in main BA window but not Guardian. Unmatched bets show fine. Export reports on market closure is ticked.

Any ideas?
User avatar
megarain
Posts: 2051
Joined: Thu May 16, 2013 1:26 pm
Contact:

I find they stay in the Guardian windw until the market is settled, then the bets disappear.

I would prefer there was a solution to keep the bets showing, and thou I think I used to have one, have obviously done something.
User avatar
Dallas
Posts: 22726
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

In your main settings area go onto the automation tab and tick the 'Remain matched bet information at market settlement box'
https://www.betangel.com/user-guide/bas ... tings.html
User avatar
Dallas
Posts: 22726
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

badboy13 wrote:
Tue Jan 21, 2020 11:00 pm
I'm finding that matched bets are not showing in Guardian, they show in main BA window but not Guardian. Unmatched bets show fine. Export reports on market closure is ticked.

Any ideas?
Is this when using streaming or polling?
Have you tried switching between the two?
Also is the 'average' box ticked in the upper right corner matched bets window in guardian
User avatar
megarain
Posts: 2051
Joined: Thu May 16, 2013 1:26 pm
Contact:

Dallas wrote:
Sun Apr 19, 2020 11:00 am
In your main settings area go onto the automation tab and tick the 'Remain matched bet information at market settlement box'
https://www.betangel.com/user-guide/bas ... tings.html
Thx
Post Reply

Return to “Support”