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eminbe
Posts: 148
Joined: Wed Jan 11, 2012 2:47 pm

Sun Jul 05, 2020 4:58 pm

Hi

Since I upgraded to the new version v1.54.2c it stop functioning, and I do have automation running all day. It clashes, there is no way for it to work unless I end-task it in the task manager and restart it again and set all the markets and automation.

I am losing trades like this how could I fix this problem?

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Dabbla
Posts: 372
Joined: Wed Apr 15, 2009 1:50 pm

Sun Jul 05, 2020 6:57 pm

Hi Eminbe
I have been noticing freezes as well lately.
The last freeze was when Liverpool scored their second goal today.
It seems to happen whenever the market suspends, not all the time.
Does that sound familiar ?
How many copies of BA do you have open ?
Im finding its the last copy I open that freezes.

eminbe
Posts: 148
Joined: Wed Jan 11, 2012 2:47 pm

Sun Jul 05, 2020 7:10 pm

Dabbla wrote:
Sun Jul 05, 2020 6:57 pm
Hi Eminbe
I have been noticing freezes as well lately.
The last freeze was when Liverpool scored their second goal today.
It seems to happen whenever the market suspends, not all the time.
Does that sound familiar ?
How many copies of BA do you have open ?
Im finding its the last copy I open that freezes.
It froze today not sure was it the time that Liverpool scored.
I run only the 1 copy
Its the latest version it happens numerous times before this version it never happened.

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Dallas
Posts: 15039
Joined: Sun Aug 09, 2015 10:57 pm
Contact:

Sun Jul 05, 2020 9:29 pm

There has been 2-3 other users reported this in the last week, all were trading football markets and getting similar freezes around the time of suspensions.
The developement team have been trying to recreate this over the last couple of days and over the weekend were finally able to get the freezing to occur, so now expect to have this fixed in the next couple of days as they get close to pinpointing the issue.

As soon as it is a message will be posted to the 'New Release' thread
viewforum.php?f=46

bigtimesmallshot
Posts: 10
Joined: Fri May 24, 2019 9:41 pm

Sun Jul 05, 2020 10:09 pm

I too , have been having issues since upgrading with crashes and freezing- particulary under heavier workloads - Just FYI as I see you are aware of other users

AngelsWithDirtyFaces
Posts: 39
Joined: Tue Jul 05, 2011 12:08 am

Sun Jul 05, 2020 11:03 pm

Yes, same for me since the first release of 1.54 I believe, but not too certain of that fact. Likewise, only killing the instance in task manager removes the problem. I too notice that I am only affected by BA instances that are running football automations. However it isn't necessarily the last instance I have loaded - it can happen in any order. If it helps your investigations, my crashes occur when I have custom columns present on the one-click screen - but that might be a red herring.

Cheers.

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Newbrawn
Posts: 9
Joined: Thu Oct 11, 2018 10:51 pm

Mon Jul 06, 2020 1:24 am

Just last few days for me and Im so glad I read these as I have been close to laptop abuse thinking it couldnt handle my football automation......Otherwise look forward to the fix...happy trading all !!

Bet Angel
Bet Angel
Bet Angel
Posts: 3786
Joined: Tue Apr 14, 2009 3:47 pm

Mon Jul 06, 2020 10:25 am

Anyone that is experiencing these lockups on soccer matches, please try this build and feedback as to whether it has resolved the issue:

https://www.betangel.com/securedownload ... _54_2d.exe

The build is still in a pre-release state, but the code changes are minor, so we should be able to rush this through to full release if we get feedback that it's resolved the issue.

AngelsWithDirtyFaces
Posts: 39
Joined: Tue Jul 05, 2011 12:08 am

Mon Jul 06, 2020 10:59 am

Thanks as ever to the Dev team for the quick response. Will report back if issues arise or within 24 hours if now freezes occur.
Cheers.

eminbe
Posts: 148
Joined: Wed Jan 11, 2012 2:47 pm

Mon Jul 06, 2020 12:59 pm

Bet Angel wrote:
Mon Jul 06, 2020 10:25 am
Anyone that is experiencing these lockups on soccer matches, please try this build and feedback as to whether it has resolved the issue:

https://www.betangel.com/securedownload ... _54_2d.exe

The build is still in a pre-release state, but the code changes are minor, so we should be able to rush this through to full release if we get feedback that it's resolved the issue.
Thanks, hopefully, there would be no crashing issues with this.

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