Technology : Excel Downloads problem

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Dipstick
Posts: 52
Joined: Tue Feb 17, 2015 10:08 pm

Mon Mar 27, 2017 11:01 am

Probably one for Dallas but all help gratefully received.

I am having trouble downloading to excel. I think it might be some settings somewhere in my PC - but then again...

I can download a single market in to excel using the main screen and that seems to work OK - including updating/refreshing. Although I note that, when I browse my Bet Angel directory, only the files specified as Excel 97-2003 are shown when I choose the "Excel files" - although all are shown when I choose "all files" - ie the others are stored as "MS Excel Worksheet"

However, when I try to export multiple files to Excel using Guardian (just like the PW training video), whilst I can browse for the filename OK, the "Open Workbook" function isn't highlighted so I can't choose it. What am I doing wrong?

(I have got the latest version of BA downloaded and have 3 year old Windows)

Dipstick

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mjmorris335
Posts: 161
Joined: Mon Jun 06, 2016 11:29 am

Mon Mar 27, 2017 11:35 am

Stupid question, but when you find the Excel file you want, do you click on the Open button in the File Manager window?

Mike

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