Betfair API : Betfair Down / Betfair site crash

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Derek27
Posts: 3260
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Sat Dec 23, 2017 5:06 pm

Ferru123 wrote:
Sat Dec 23, 2017 11:05 am
Guys - Can I suggest that this thread is only used when there is an actual site crash, to avoid people getting palpitations or just wasting their time every time a post is added? :)

Jeff
A powerful earthquake is bound to have aftershocks for a couple of days. :P

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Euler
Posts: 16205
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ
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Thu Dec 28, 2017 3:11 pm

Major blip just there after the off on the feature at Leopardstown

Derek27
Posts: 3260
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Wed Jan 10, 2018 11:23 pm

API working fine but the website playing up - frequently get the 'where is everybody' page. Treading cautiously tonight.

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gutuami
Posts: 1636
Joined: Wed Apr 15, 2009 4:06 pm

Wed Jan 17, 2018 12:59 pm

lots of missing silks today
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Dallas
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Wed Jan 17, 2018 1:08 pm

All todays showing for me, even most of tomorrows are in

If you have any anti-virus you have running i'de try disabling that to see if it helps
if not and if you have another PC/laptop you can test that would help narrow it down to connection or PC

weemac
Posts: 331
Joined: Mon Sep 16, 2013 8:16 pm

Wed Jan 17, 2018 1:18 pm

Lots missing for me too....it's been like that for ages, but I have different ones missing to gutuami's. Other software showing them OK.

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gutuami
Posts: 1636
Joined: Wed Apr 15, 2009 4:06 pm

Wed Jan 17, 2018 1:47 pm

thanks for replay. on the second instance there are different silks missing. a bit strange.

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Dallas
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Wed Jan 17, 2018 2:04 pm

gutuami wrote:
Wed Jan 17, 2018 1:47 pm
thanks for replay. on the second instance there are different silks missing. a bit strange.
The way the silks work is that The betfair API provides the web addresses for each image and then Bet Angel has to download them one at a time from the betfair servers so having different ones missing on different PC's would suggest its not a individual image file you cant retrieve.

It seems to be something mostly effect users from Aus (am I right in thinking your from Aus?) so its possibly to do with the internet routing.

If its frequently happening the best thing would be to drop a message to tech supp
https://betangel.kayako.com/conversation/new

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gutuami
Posts: 1636
Joined: Wed Apr 15, 2009 4:06 pm

Wed Jan 17, 2018 5:41 pm

Dallas wrote:
Wed Jan 17, 2018 2:04 pm
gutuami wrote:
Wed Jan 17, 2018 1:47 pm
thanks for replay. on the second instance there are different silks missing. a bit strange.
The way the silks work is that The betfair API provides the web addresses for each image and then Bet Angel has to download them one at a time from the betfair servers so having different ones missing on different PC's would suggest its not a individual image file you cant retrieve.

It seems to be something mostly effect users from Aus (am I right in thinking your from Aus?) so its possibly to do with the internet routing.

If its frequently happening the best thing would be to drop a message to tech supp
https://betangel.kayako.com/conversation/new
thanks Dallas. just tried on a laptop and had the same issue. It is definitely something with routing. I have been having this issue for a long time now. but today amount of unloaded silks was very high.

LinusP
Posts: 1431
Joined: Mon Jul 02, 2012 10:45 pm

Fri Jan 19, 2018 3:12 pm

AHHHHHHHHHHH

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