Betfair Down / Betfair site crash

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northbound
Posts: 737
Joined: Mon Mar 20, 2017 11:22 pm

My Keep lay bets on the Dunhill golf tournament have disappeared.
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Naffman
Posts: 5639
Joined: Sun Aug 11, 2013 5:46 am

Trying to get my bets done for today's racing and the 6.15 at Chelmsford still suspended :roll:
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Dallas
Posts: 22713
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

I'll be sticking to polling for the majority of this afternoon
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ANGELS15
Posts: 850
Joined: Wed Mar 22, 2017 9:57 am

The Betfair exchange mobile app is suddenly in a foreign language. I uninstalled and reinstalled same issue. On the google playstore other people have made the same observation in the review section. I rang Betfair this morning and the operator hadn't heard of the issue (thought they'd be inundated with calls) He checked with the help desk and apparently they are aware of it and trying to resolve it. If out on the go it is still possible to access the site in english via your mobile browser. Just hope it's not some kind of scam.
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Derek27
Posts: 23636
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

I've never been able to get it to work on my smartphone - it doesn't scroll down so I'm unable to read or access links below the top of the page.
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ANGELS15
Posts: 850
Joined: Wed Mar 22, 2017 9:57 am

Derek27 wrote: ↑
Fri Dec 14, 2018 10:21 am
 I've never been able to get it to work on my smartphone - it doesn't scroll down so I'm unable to read or access links below the top of the page.

That's strange? what phone do you have?
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Derek27
Posts: 23636
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

I have a Samsung Galaxy but I'm sure it's not the phone, the website fails to scroll.
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

Derek27 wrote: ↑
Fri Dec 14, 2018 10:38 am
 I have a Samsung Galaxy but I'm sure it's not the phone, the website fails to scroll.
fyi Derek I've never had a problem with the app or the main site on my Samsung Note5 running Android 5.1.1
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Derek27
Posts: 23636
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Perhaps it's the web browser I'm using. I've never seen the point in downloading an app that is nothing more than a web browser that takes you to their site.
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Derek27
Posts: 23636
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

PERFORMANCE ISSUES with API, big delays in bet placement!!
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Derek27
Posts: 23636
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

All systems operational now - hope it was a temporary blip.
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PDC
Posts: 2272
Joined: Sun Jul 24, 2016 5:52 pm

Never saw any issues on polling.
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Derek27
Posts: 23636
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

It only lasted a minute but I've switched to polling to be safe.
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Derek27
Posts: 23636
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Issues with authentication - don't log out or reboot your computer. :)
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Emmson
Posts: 3376
Joined: Mon Feb 29, 2016 6:47 pm

Betfair outage right now, occurred at 4.45am ish
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