Betfair Down / Betfair site crash

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Derek27
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Ferru123 wrote:
Sat Dec 23, 2017 11:05 am
Guys - Can I suggest that this thread is only used when there is an actual site crash, to avoid people getting palpitations or just wasting their time every time a post is added? :)

Jeff
A powerful earthquake is bound to have aftershocks for a couple of days. :P
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Euler
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Location: Bet Angel HQ

Major blip just there after the off on the feature at Leopardstown
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Derek27
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API working fine but the website playing up - frequently get the 'where is everybody' page. Treading cautiously tonight.
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gutuami
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lots of missing silks today
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Dallas
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All todays showing for me, even most of tomorrows are in

If you have any anti-virus you have running i'de try disabling that to see if it helps
if not and if you have another PC/laptop you can test that would help narrow it down to connection or PC
weemac
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Lots missing for me too....it's been like that for ages, but I have different ones missing to gutuami's. Other software showing them OK.
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gutuami
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thanks for replay. on the second instance there are different silks missing. a bit strange.
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Dallas
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gutuami wrote:
Wed Jan 17, 2018 1:47 pm
thanks for replay. on the second instance there are different silks missing. a bit strange.
The way the silks work is that The betfair API provides the web addresses for each image and then Bet Angel has to download them one at a time from the betfair servers so having different ones missing on different PC's would suggest its not a individual image file you cant retrieve.

It seems to be something mostly effect users from Aus (am I right in thinking your from Aus?) so its possibly to do with the internet routing.

If its frequently happening the best thing would be to drop a message to tech supp
https://betangel.kayako.com/conversation/new
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gutuami
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Dallas wrote:
Wed Jan 17, 2018 2:04 pm
gutuami wrote:
Wed Jan 17, 2018 1:47 pm
thanks for replay. on the second instance there are different silks missing. a bit strange.
The way the silks work is that The betfair API provides the web addresses for each image and then Bet Angel has to download them one at a time from the betfair servers so having different ones missing on different PC's would suggest its not a individual image file you cant retrieve.

It seems to be something mostly effect users from Aus (am I right in thinking your from Aus?) so its possibly to do with the internet routing.

If its frequently happening the best thing would be to drop a message to tech supp
https://betangel.kayako.com/conversation/new
thanks Dallas. just tried on a laptop and had the same issue. It is definitely something with routing. I have been having this issue for a long time now. but today amount of unloaded silks was very high.
LinusP
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AHHHHHHHHHHH
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Euler
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Chepstow suspended for no apparent reason unless I am missing something?
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SeaHorseRacing
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I pop out for 30 mins and were down???
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Euler
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Yep
spreadbetting
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Maybe the suspend guy for the horses needed a dump as it's only the racing markets suspended and looks like he'll be finished in time for the first at Newcastle as that's not suspended.
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Derek27
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Another upgrade ?
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