Betfair Down / Betfair site crash

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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

utox 14:20 suspended by I can place bets
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Euler
Posts: 24700
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

They keep doing this, refresh the market list and reload
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

works ok with old connection
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to75ne
Posts: 2413
Joined: Wed Apr 22, 2009 5:37 pm

just had a freeze for what seemed to be 10 secs or so at14:35.
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aperson
Posts: 205
Joined: Thu Feb 07, 2013 5:23 pm

I seem to get small pauses every few seconds some Saturdays, (including today). It resolves itself if I turn streaming off but obviously can't refresh as fast.
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Euler
Posts: 24700
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Problems this morning FYI
dmbusa
Posts: 274
Joined: Wed Jan 09, 2013 8:33 am

Just had a complete freeze just before the 14:50 at Leicester
LinusP
Posts: 1871
Joined: Mon Jul 02, 2012 10:45 pm

API users, anyone else seeing issues with customer_order_ref data?

For example:

Sent: cd29947c0a9011e8bc2d0242ac110002
Returned: cd2999ae0a9011e8bc2d0242ac110002

Update: Turning off and on again looks to have it fixed it but its a very odd bug and not sure if its me or betfair.

Sent: 271eed560a9111e8bc2d0242ac110002
Returned / available on the cleared orders endpoint: 271ef2100a9111e8bc2d0242ac110002

(These are uuids created my side)
xitian
Posts: 457
Joined: Fri Jul 08, 2011 2:08 pm

Haven't found anything odd on my side.

When it went wrong, was it for every order, or only some orders?

I noticed that you're using exactly 32 characters which is the limit, so I wonder if there's a bug on Betfair's side relating to that or something. Definitely worth opening a support ticket though. Let me know what they say.
phrenetic
Posts: 45
Joined: Sun Oct 16, 2016 5:11 pm

IDs are being returned normally here.

I don't think it is a 32 character issue - I also use UUIDs as my customer reference.

It looks like some kind of comms corruption as the returned ids are too similar to those that were sent.
LinusP
Posts: 1871
Joined: Mon Jul 02, 2012 10:45 pm

False alarm, my order stream went down due to an annoying python runtime error (dictionary changed size during iteration) I didn't realise and was looking at id's which are generated a few ms before the order ref id hence why they are very similar.
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

Exchange still working on BA but no access to the site and LV not working
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

2 mins later - all down
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Dallas
Posts: 22671
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Naffman wrote:
Wed Mar 21, 2018 9:07 am
2 mins later - all down
Y, not able to log in
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LeTiss
Posts: 5386
Joined: Fri May 08, 2009 6:04 pm

9.04 it went. I'm currently on the golf, so I have 5 hours (hopefully I should be OK!)
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