Betfair Down / Betfair site crash
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convoysur-2
- Posts: 1110
- Joined: Thu Jan 12, 2012 10:00 am
SWEET LORD--give me strength
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Betfair have replaced their email support with online support and their reply to my query (see above) was a simple statement (no other conversation)
We are not liable for the failure of any equipment or software howsoever caused, wherever located or administered, or whether under our direct control or not, that may prevent the operation of the Services, impede the placing of offers for bets or the matching of bets, or prevent you from being able to contact us. Please be aware that if you place a bet with the intention of subsequently placing a separate bet to reduce the liability incurred by the initial bet (including by using Betfair’s ‘Cash Out’ functionality), there can never be a guarantee that the Services will be available at the point you wish to place the subsequent bet (this is the case regardless of whether or not the unavailability of the Services is due to a matter beyond our reasonable control). We will not be liable for any failure to perform by a third party to our Agreement. ‘
Doesn't this make trading obsolete?
There are some views on this on the following threadJames1st wrote: ↑Thu Aug 16, 2018 5:46 pmBetfair have replaced their email support with online support and their reply to my query (see above) was a simple statement (no other conversation)
We are not liable for the failure of any equipment or software howsoever caused, wherever located or administered, or whether under our direct control or not, that may prevent the operation of the Services, impede the placing of offers for bets or the matching of bets, or prevent you from being able to contact us. Please be aware that if you place a bet with the intention of subsequently placing a separate bet to reduce the liability incurred by the initial bet (including by using Betfair’s ‘Cash Out’ functionality), there can never be a guarantee that the Services will be available at the point you wish to place the subsequent bet (this is the case regardless of whether or not the unavailability of the Services is due to a matter beyond our reasonable control). We will not be liable for any failure to perform by a third party to our Agreement. ‘
Doesn't this make trading obsolete?
viewtopic.php?f=2&t=15501
No - it just makes it risky - but then we know that.James1st wrote: ↑Thu Aug 16, 2018 5:46 pmBetfair have replaced their email support with online support and their reply to my query (see above) was a simple statement (no other conversation)
We are not liable for the failure of any equipment or software howsoever caused, wherever located or administered, or whether under our direct control or not, that may prevent the operation of the Services, impede the placing of offers for bets or the matching of bets, or prevent you from being able to contact us. Please be aware that if you place a bet with the intention of subsequently placing a separate bet to reduce the liability incurred by the initial bet (including by using Betfair’s ‘Cash Out’ functionality), there can never be a guarantee that the Services will be available at the point you wish to place the subsequent bet (this is the case regardless of whether or not the unavailability of the Services is due to a matter beyond our reasonable control). We will not be liable for any failure to perform by a third party to our Agreement. ‘
Doesn't this make trading obsolete?
Last edited by Jukebox on Thu Aug 16, 2018 6:07 pm, edited 1 time in total.
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BetScalper
- Posts: 1139
- Joined: Sun Jul 02, 2017 10:47 pm
Just because someone puts stuff in there T&Cs does not mean its legal and/or can't be challenged in a court of law.
Betfair are responsible for the platform, hardware, exchange and any software they are using etc.
However, the problem is they can employ expensive lawyer's.
So, basically, your stuffed.
Betfair are responsible for the platform, hardware, exchange and any software they are using etc.
However, the problem is they can employ expensive lawyer's.
So, basically, your stuffed.
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bennyboy351
- Posts: 332
- Joined: Sat Jun 07, 2014 6:01 pm
- Location: West Midlands, England.
I can't wait for the day when someone REALLY challenges their virtual monopoly and forces them to change some of their antiquated - and dare I say - all but criminal practices!
Last edited by bennyboy351 on Fri Aug 17, 2018 1:44 am, edited 2 times in total.
Some of their replies are so formulaic they could easily get automated software to reply to tweets. You'd have to be pretty thick-skinned to work at that help desk!
Todays outage on Betfair revealed that Betdaq's marketshare has a convoluted dependency on Betfair - The horseracing on Betdaq during the outage looked more like a greyhound market 10 mins before the off - the marketshare seemed to have disappeared.
If Tesco closed for the day Sainsbury shouldn't suddenly see their own customers vanish.
If Tesco closed for the day Sainsbury shouldn't suddenly see their own customers vanish.
That makes sense, but I can't imagine "betfair" doesn't care about it reputation. And after the site goes "down" there is less activity after the site is back and running., therefore less commission is generated as a result. Or the amount of commission they would make out of this crash is a lot more, compared to what they would get if the exchange is running normally????