Betfair Down / Betfair site crash

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Kai
Posts: 6212
Joined: Tue Jan 20, 2015 12:21 pm

This happened about 2 weeks ago (on July 7th) as well, they were upgrading stuff and temporarily disabled some P&L features. That's what I was told after I couldn't bring up anything on my 3 month P&L, only the last 2 days were showing up for me. It was all back within an hour.
Emmson
Posts: 3376
Joined: Mon Feb 29, 2016 6:47 pm

My p&l has now gone to pot too. :evil:
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Euler
Posts: 24813
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

I reckon it's limited by transactions as different accounts have different data. My most active can only show two hours.
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Derek27
Posts: 23653
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

You no longer have to press the 'Get P & L' button, it shows today's automatically. And they've reset the start time to midnight. I've never understood why the time starts at 23:00 during BST instead of 01:00.
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Euler
Posts: 24813
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Euler wrote:
Mon Jul 20, 2020 6:57 pm
I reckon it's limited by transactions as different accounts have different data. My most active can only show two hours.
Confirmed, the earliest time I can view keeps creeping forward at the day progresses.
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

my pnl is safe
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Emmson
Posts: 3376
Joined: Mon Feb 29, 2016 6:47 pm

This has been my most profitable day since the pandemic struck and I also bought MS Office on saturday evening, I want to faff about with my P&L in excel.

Timing Is Everything! :roll:
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Naffman
Posts: 5642
Joined: Sun Aug 11, 2013 5:46 am

wendy darby broke Betfair - those who know, know :P
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Kai
Posts: 6212
Joined: Tue Jan 20, 2015 12:21 pm

Experiencing more issues this morning. I've placed hundreds of bets yesterday on the big Juventus-Lazio match and it was all fully settled and closed. But now I'm apparently having some of them randomly appear as unmatched bets from that same already finished Juventus match and those unmatched bets are actually taking up liability/exposure as well, so I am basically missing a chunk of my trading bank currently.

In other words I have zero open positions and unmatched bets at this very moment but Betfair somehow thinks I do, don't think I've seen this type of issue before.
Last edited by Kai on Tue Jul 21, 2020 9:52 am, edited 2 times in total.
sniffer66
Posts: 1680
Joined: Thu May 02, 2019 8:37 am

Kai wrote:
Tue Jul 21, 2020 9:47 am
Experiencing more issues this morning. I've placed hundreds of bets yesterday on the big Juventus-Lazio match and it was all fully settled and closed. But now I'm apparently having some of them randomly appear as unmatched bets from that same already finished Juventus match and those unmatched bets are actually taking up liability/exposure as well, so I am basically missing a chunk of my trading bank currently.

In other words I have zero open positions and unmatched bets at this very moment but Betfair somehow thinks I do, don't think I've seen this type of issue before.
I've just posted the same in another thread. Noticed a big lump gone. Now I can't see any of my MO trades in matched/unmatched and my Overs are all listed in matched
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Kai
Posts: 6212
Joined: Tue Jan 20, 2015 12:21 pm

sniffer66 wrote:
Tue Jul 21, 2020 9:51 am
Kai wrote:
Tue Jul 21, 2020 9:47 am
Experiencing more issues this morning. I've placed hundreds of bets yesterday on the big Juventus-Lazio match and it was all fully settled and closed. But now I'm apparently having some of them randomly appear as unmatched bets from that same already finished Juventus match and those unmatched bets are actually taking up liability/exposure as well, so I am basically missing a chunk of my trading bank currently.

In other words I have zero open positions and unmatched bets at this very moment but Betfair somehow thinks I do, don't think I've seen this type of issue before.
I've just posted the same in another thread. Noticed a big lump gone. Now I can't see any of my MO trades in matched/unmatched and my Overs are all listed in matched
Thanks for confirming, hope it gets sorted before tonight's matches.

I see some of those unmatched bets appear on the empty suspended Juventus market yesterday under the Open Bets tab on the website, but I can't cancel them because "This bet may have lapsed or been matched".
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Kai
Posts: 6212
Joined: Tue Jan 20, 2015 12:21 pm

Asked for a fast reply from Betfair on the issue which I'll copy below for those affected, have to go afk so can't look into it further but hopefully they sort it out during the day.
Betfair wrote: We have been advised that there have been some technical issues with the Juventus v Lazio settlement which has taken place yesterday that has led to certain markets being settled incorrectly. This is being investigated at the moment and any incorrect settlements should be reversed accordingly.
convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

Same here.balance is down cash V balance -139.00.market showing still as unsettled,,was all green before the off last nigh
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convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

its still showing UNMATCHED BETS in the lazio markets.
convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

Here we go again,,it never stops with these Ejits,most of the time i just let the money go ,because what i have to go through is not worth it.
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