Betfair Down / Betfair site crash

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Kai
Posts: 6172
Joined: Tue Jan 20, 2015 12:21 pm

sniffer66 wrote:
Tue Jul 21, 2020 9:51 am
Kai wrote:
Tue Jul 21, 2020 9:47 am
Experiencing more issues this morning. I've placed hundreds of bets yesterday on the big Juventus-Lazio match and it was all fully settled and closed. But now I'm apparently having some of them randomly appear as unmatched bets from that same already finished Juventus match and those unmatched bets are actually taking up liability/exposure as well, so I am basically missing a chunk of my trading bank currently.

In other words I have zero open positions and unmatched bets at this very moment but Betfair somehow thinks I do, don't think I've seen this type of issue before.
I've just posted the same in another thread. Noticed a big lump gone. Now I can't see any of my MO trades in matched/unmatched and my Overs are all listed in matched
Thanks for confirming, hope it gets sorted before tonight's matches.

I see some of those unmatched bets appear on the empty suspended Juventus market yesterday under the Open Bets tab on the website, but I can't cancel them because "This bet may have lapsed or been matched".
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Kai
Posts: 6172
Joined: Tue Jan 20, 2015 12:21 pm

Asked for a fast reply from Betfair on the issue which I'll copy below for those affected, have to go afk so can't look into it further but hopefully they sort it out during the day.
Betfair wrote: We have been advised that there have been some technical issues with the Juventus v Lazio settlement which has taken place yesterday that has led to certain markets being settled incorrectly. This is being investigated at the moment and any incorrect settlements should be reversed accordingly.
convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

Same here.balance is down cash V balance -139.00.market showing still as unsettled,,was all green before the off last nigh
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convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

its still showing UNMATCHED BETS in the lazio markets.
convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

Here we go again,,it never stops with these Ejits,most of the time i just let the money go ,because what i have to go through is not worth it.
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Kai
Posts: 6172
Joined: Tue Jan 20, 2015 12:21 pm

Seems more than a standard VAR issue. Ideally they should re-settle stuff without disturbing our balances.

At least the P&L page seems back.
eightbo
Posts: 2166
Joined: Sun May 17, 2015 8:19 pm
Location: Australia / UK

convoysur-2 wrote:
Tue Jul 21, 2020 10:14 am
Here we go again,,it never stops with these Ejits,most of the time i just let the money go ,because what i have to go through is not worth it.
:lol:
Emmson
Posts: 3375
Joined: Mon Feb 29, 2016 6:47 pm

My p&l is now correct and as comprehensive as it should be.
sniffer66
Posts: 1676
Joined: Thu May 02, 2019 8:37 am

Looking back, my bot didnt trade out correctly. I was showing matched on the exit lay trades but with zero matched amount against them. So I actually made more than I would have. They'd best only keep the difference and not the whole lot, assuming thats the issue
convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

All Good now.I got my money back,
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Kai
Posts: 6172
Joined: Tue Jan 20, 2015 12:21 pm

convoysur-2 wrote:
Tue Jul 21, 2020 11:39 am
All Good now.I got my money back,
Same. Never in doubt but still slightly annoyed.
Autolearner
Posts: 49
Joined: Sat Mar 11, 2017 4:28 pm

Is anyone getting freezes today on the UK races, for instance the 13:55 at Stratford just now?
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Euler
Posts: 24798
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Betfair turned the 15:20 in play early. They seemed to confuse it with the start of the delayed 15:10.
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Naffman
Posts: 5635
Joined: Sun Aug 11, 2013 5:46 am

Like this on every race, good work again Betfair
betfairsfucked.png
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arbitrage16
Posts: 533
Joined: Tue Feb 14, 2017 7:27 pm

Ladders on the 16:00 a bit sticky
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