Betfair Down / Betfair site crash

Post Reply
User avatar
Derek27
Posts: 23632
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

dragontrades wrote:
Thu Dec 21, 2017 8:11 pm
BF are giving out £15 Sportbook bonus for your forgiveness
I hope you didn't get too badly stung by the outage - still no sign of an explanation from Betfair.

By the way, I have noticed outages only seem to occur in the afternoon UK time. Never had a problem trading in the US or Australia.
User avatar
Kafkaesque
Posts: 886
Joined: Fri Oct 06, 2017 10:20 am

Derek27 wrote:
Thu Dec 21, 2017 8:52 pm
dragontrades wrote:
Thu Dec 21, 2017 8:11 pm
BF are giving out £15 Sportbook bonus for your forgiveness
I hope you didn't get too badly stung by the outage - still no sign of an explanation from Betfair.

By the way, I have noticed outages only seem to occur in the afternoon UK time. Never had a problem trading in the US or Australia.
I thought the same thing. Unless it's BF being absolute incompetent regarding their IT, which I, all things considered, find unlikely, then if free range of speculation is given a whirl then something like a DDoS attack would be my best, rather uneducated, guess. I gather from your previous comments that you only trade horses, and those races will be long gone by the time they're back up. But in the football, there will be a vast sum of money in the market, when they go down. They - obviously - clear unmatched from matches that have gone in-play in the meantime, but those still to start will have a lot of money waiting, that will not be cancelled. And those markets typically fill up with liquidity in the afternoon.

The efficient prices can have moved quite a bit in the meantime, and those to move first once the markets reopen can make a tidy sum.

Pure speculation, I'll say again, just to be clear.
User avatar
Dallas
Posts: 22713
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

Derek27 wrote:
Thu Dec 21, 2017 8:52 pm
dragontrades wrote:
Thu Dec 21, 2017 8:11 pm
BF are giving out £15 Sportbook bonus for your forgiveness
I hope you didn't get too badly stung by the outage - still no sign of an explanation from Betfair.

By the way, I have noticed outages only seem to occur in the afternoon UK time. Never had a problem trading in the US or Australia.
There was one that begun in the early hours and went right into the afternoon, from memory i think it was about 18mths ago maybe around the time they turned the Aus end point off, i know it certainly effected Aus users first it was so early.

Lets just hope its the last for this year at least!
User avatar
Naffman
Posts: 5638
Joined: Sun Aug 11, 2013 5:46 am

Derek27 wrote:
Thu Dec 21, 2017 8:52 pm
dragontrades wrote:
Thu Dec 21, 2017 8:11 pm
BF are giving out £15 Sportbook bonus for your forgiveness
I hope you didn't get too badly stung by the outage - still no sign of an explanation from Betfair.

By the way, I have noticed outages only seem to occur in the afternoon UK time. Never had a problem trading in the US or Australia.
It goes out in Aus almost just as much and the worst thing is there is no other exchange to hedge out, so at least over in the UK we have options.
LinusP
Posts: 1873
Joined: Mon Jul 02, 2012 10:45 pm

My money is on it being something central (account / balance) thats where the errors seem to have originated from and then it spread to everything, don't think it was DDOS as the site was happily serving traffic before they added the maintenance banner.
User avatar
Euler
Posts: 24806
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

They use a DDOS prevention service now anyhow as the traffic bounces off that before ending up at Betfair. So I don't think it's that.
User avatar
Derek27
Posts: 23632
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Just visited the helpdesk to see if there's any explanation on offer. The most important news they have is: "Find out how to log in easier and quicker using Touch ID. Give it a go."
Vegeta95
Posts: 3
Joined: Wed Apr 26, 2017 2:53 pm

LinusP wrote:
Thu Dec 21, 2017 10:15 pm
My money is on it being something central (account / balance) thats where the errors seem to have originated from and then it spread to everything, don't think it was DDOS as the site was happily serving traffic before they added the maintenance banner.
Today was cash race payment day, perhaps an issue caused by that?
User avatar
Derek27
Posts: 23632
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

I did a bit of trading in the US and I'm now in Australia. Everything appears to be running smoothly but in the absence of any explanation from Betfair regarding what went wrong, I'm not looking forward to getting stuck into Ascot tomorrow.
convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

i lost 188 with the outage,
they gave me 25 quid sportsbook bet
User avatar
megarain
Posts: 2049
Joined: Thu May 16, 2013 1:26 pm
Contact:

I got sweet FA.

Not an email/not a free bet/not a pat on the head.

I did get, a tweet saying, how everything was now fixed, and was I happy.

I did reply.
User avatar
Euler
Posts: 24806
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

I had a message from them today. They assured me this particular error will not occur again.

I managed to dodgy a bullet yesterday and had no positions open at the time. But would prefer Betfair to void all markets when there is an outage. They should lose money during an outage, not make more!
weemac
Posts: 1239
Joined: Mon Sep 16, 2013 8:16 pm

It would be utterly scandalous to void perfectly valid bets placed earlier in the day.
User avatar
megarain
Posts: 2049
Joined: Thu May 16, 2013 1:26 pm
Contact:

weemac wrote:
Fri Dec 22, 2017 6:10 pm
It would be utterly scandalous to void perfectly valid bets placed earlier in the day.
+1

A 7 hr ckt game, is 3 hrs in .. everything fine.

Betfair goes down .. u cant seriously want to void all bets, prior to outage.
LinusP
Posts: 1873
Joined: Mon Jul 02, 2012 10:45 pm

Euler wrote:
Fri Dec 22, 2017 5:49 pm
I had a message from them today. They assured me this particular error will not occur again.
Was that it?
Post Reply

Return to “Betfair Exchange API”