Betfair Exchange API : Betfair Down / Betfair site crash

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Dallas
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Wed Aug 19, 2020 2:55 pm

funkydj wrote:
Wed Aug 19, 2020 2:25 pm
Anyone having trouble logging in today, have uninstalled and reinstalled BA but keep getting the message that login timed out!
Are you able to login by ticking the 'Interactive login' box?

funkydj
Posts: 5
Joined: Wed Nov 30, 2016 9:40 am

Wed Aug 19, 2020 2:59 pm

No tried that too! Was fine yesterday, nothing has changed since :(

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Dallas
Posts: 15046
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Wed Aug 19, 2020 3:04 pm

funkydj wrote:
Wed Aug 19, 2020 2:59 pm
No tried that too! Was fine yesterday, nothing has changed since :(
Download and install the diagnostic tool
https://www.betangel.com/download/?product=Diagnostics

Following installation just run through each test and email the results to support
https://betangel.kayako.com/conversation/new/2

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Derek27
Posts: 8691
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Location: UK

Mon Aug 24, 2020 2:23 pm

Taking ages to load a list of markets, on my backup computer as well.

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gutuami
Posts: 1797
Joined: Wed Apr 15, 2009 4:06 pm

Mon Aug 24, 2020 5:27 pm

no silks on todays races

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to75ne
Posts: 2101
Joined: Wed Apr 22, 2009 5:37 pm

Wed Sep 02, 2020 2:52 pm

its started sticking for several seconds seemingly randomly, is it just me?

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Derek27
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Wed Sep 02, 2020 5:56 pm

A lockup's been reported on the horse racing thread but I haven't encountered any problems yet.

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Euler
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Location: Bet Angel HQ
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Thu Sep 10, 2020 6:05 pm

Chelmsford 18:00 not turned in-play

spreadbetting
Posts: 2945
Joined: Sun Jan 31, 2010 8:06 pm

Thu Sep 10, 2020 6:10 pm

I imagine that's ore down to typical Betfair incompetence rather than the site crashing, Peter. Hopefully Shaun will be along shortly to tell us what a complicated and thankless task pressing a button is at Betfair towers and we shoulld just be grateful we have a roof over our heads.

Atho55
Posts: 392
Joined: Tue Oct 06, 2015 1:37 pm

Thu Sep 10, 2020 6:14 pm

It`s only 18:14...

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