Betfair Down / Betfair site crash

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gstar1975
Posts: 615
Joined: Thu Nov 24, 2011 11:59 am

Euler wrote:
Fri Jan 19, 2018 4:39 pm
Make your phone ringtone, 'this market has been suspended' that would be fun
Or your morning alarm :roll: :lol:
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

I've spoken to Betfair about the outage, so I don't think there will be another today. You are probably safe to carry on as normal this evening.
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Derek27
Posts: 23475
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Thanks for that info.
sa7med
Posts: 800
Joined: Thu May 18, 2017 8:01 am

This outage cost me as I wasnt able to green out my positions at the ling 15:40 race. Think betfair will reimburse?
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

sa7med wrote:
Fri Jan 19, 2018 5:07 pm
This outage cost me as I wasnt able to green out my positions at the ling 15:40 race. Think betfair will reimburse?
For everyone that got out on smarkets or betdaq...i hope not.
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Derek27
Posts: 23475
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

sa7med wrote:
Fri Jan 19, 2018 5:07 pm
This outage cost me as I wasnt able to green out my positions at the ling 15:40 race. Think betfair will reimburse?
I once complained that I was charged commission on a winning market when I made a loss covering myself with bookies. They offered me a £20 Sportsbook bet and when I refused it they reimbursed me £20. I can't see them reimbursing larger losses though.
spreadbetting
Posts: 3140
Joined: Sun Jan 31, 2010 8:06 pm

sa7med wrote:
Fri Jan 19, 2018 5:07 pm
This outage cost me as I wasnt able to green out my positions at the ling 15:40 race. Think betfair will reimburse?
You don't ask you don't get.
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Derek27
Posts: 23475
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

No problems trading in Australia. I've mentioned before these outages seem to happen UK afternoon time. I don't recall an outage on a Saturday afternoon in the last couple of years but I'll be setting all my trades SP in-play this afternoon.
sa7med
Posts: 800
Joined: Thu May 18, 2017 8:01 am

spreadbetting wrote:
Sat Jan 20, 2018 12:04 am
sa7med wrote:
Fri Jan 19, 2018 5:07 pm
This outage cost me as I wasnt able to green out my positions at the ling 15:40 race. Think betfair will reimburse?
You don't ask you don't get.
Just tried, no go. Not even a freebet :/
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Dallas
Posts: 22673
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Location: Working From Home

Derek27 wrote:
Sat Jan 20, 2018 5:21 am
No problems trading in Australia. I've mentioned before these outages seem to happen UK afternoon time. I don't recall an outage on a Saturday afternoon in the last couple of years but I'll be setting all my trades SP in-play this afternoon.
Been more outages and problems on a saturday afternoon than any otherday. One of the longest outages in recent years occured in Mar last year on a saturday.
Start of last years footie season I dont think there was a saturday without some sort of freezing/stickness for weeks in a row - its the one day im more alert.
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

utox 14:20 suspended by I can place bets
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

They keep doing this, refresh the market list and reload
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

works ok with old connection
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to75ne
Posts: 2413
Joined: Wed Apr 22, 2009 5:37 pm

just had a freeze for what seemed to be 10 secs or so at14:35.
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aperson
Posts: 205
Joined: Thu Feb 07, 2013 5:23 pm

I seem to get small pauses every few seconds some Saturdays, (including today). It resolves itself if I turn streaming off but obviously can't refresh as fast.
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