Betfair API : Betfair Down / Betfair site crash

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gutuami
Posts: 1615
Joined: Wed Apr 15, 2009 4:06 pm

Sat Jan 27, 2018 2:17 pm

utox 14:20 suspended by I can place bets

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Euler
Posts: 16088
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ
Contact:

Sat Jan 27, 2018 2:19 pm

They keep doing this, refresh the market list and reload

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gutuami
Posts: 1615
Joined: Wed Apr 15, 2009 4:06 pm

Sat Jan 27, 2018 2:22 pm

works ok with old connection

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to75ne
Posts: 1846
Joined: Wed Apr 22, 2009 5:37 pm

Sat Jan 27, 2018 2:37 pm

just had a freeze for what seemed to be 10 secs or so at14:35.

aperson
Posts: 119
Joined: Thu Feb 07, 2013 5:23 pm

Sat Jan 27, 2018 2:54 pm

I seem to get small pauses every few seconds some Saturdays, (including today). It resolves itself if I turn streaming off but obviously can't refresh as fast.

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Euler
Posts: 16088
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ
Contact:

Wed Jan 31, 2018 9:08 am

Problems this morning FYI

dmbusa
Posts: 260
Joined: Wed Jan 09, 2013 8:33 am

Wed Jan 31, 2018 3:08 pm

Just had a complete freeze just before the 14:50 at Leicester

LinusP
Posts: 1416
Joined: Mon Jul 02, 2012 10:45 pm

Mon Feb 05, 2018 4:42 pm

API users, anyone else seeing issues with customer_order_ref data?

For example:

Sent: cd29947c0a9011e8bc2d0242ac110002
Returned: cd2999ae0a9011e8bc2d0242ac110002

Update: Turning off and on again looks to have it fixed it but its a very odd bug and not sure if its me or betfair.

Sent: 271eed560a9111e8bc2d0242ac110002
Returned / available on the cleared orders endpoint: 271ef2100a9111e8bc2d0242ac110002

(These are uuids created my side)

xitian
Posts: 441
Joined: Fri Jul 08, 2011 2:08 pm

Mon Feb 05, 2018 5:00 pm

Haven't found anything odd on my side.

When it went wrong, was it for every order, or only some orders?

I noticed that you're using exactly 32 characters which is the limit, so I wonder if there's a bug on Betfair's side relating to that or something. Definitely worth opening a support ticket though. Let me know what they say.

phrenetic
Posts: 41
Joined: Sun Oct 16, 2016 5:11 pm

Mon Feb 05, 2018 5:08 pm

IDs are being returned normally here.

I don't think it is a 32 character issue - I also use UUIDs as my customer reference.

It looks like some kind of comms corruption as the returned ids are too similar to those that were sent.

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