Bet Angel - Automation : Downloading Betting History From Betfair > 1000 trades

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longmot
Posts: 7
Joined: Sun Jun 18, 2017 10:49 pm

Sat Jun 27, 2020 12:41 pm

Hi, Does anyone know how to get more than 1000 records from Betting History or My Bets in betfair? With automation you can do 1000 bets a day no problem. Looks like they have placed a limit on what you can download now. Thanks

deestar
Posts: 32
Joined: Thu Feb 20, 2020 6:17 pm

Sat Jun 27, 2020 12:51 pm

Hi i raised this yesterday. They are making changes to all the downloads. I've asked the helpdesk to increase from 1000 records because i'm sure it's an oversight, but.....More people asking of course, more chance of it getting changed.

https://community.betfair.com/service/g ... s---update

Nero Tulip
Posts: 650
Joined: Wed Apr 15, 2009 5:29 pm

Sun Jun 28, 2020 10:19 am

This is total insanity, who thought this was a good idea?

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Euler
Posts: 19475
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ
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Sun Jun 28, 2020 10:21 am

I raised this yesterday also after a customer flagged it to me. I've no idea why they made this change. Just to annoy us probably!

Anbell
Posts: 508
Joined: Fri Apr 05, 2019 2:31 am

Sun Jun 28, 2020 10:27 am

It's so bad.

My acct manager has said that they can automate the process to send me a weekly statement or whatever.

Long Term
Posts: 13
Joined: Wed Oct 11, 2017 6:19 pm

Sun Jun 28, 2020 4:39 pm

Probably after the lockdown and reduction in business different parts of the business will be looked at in more detail.

I think before the end of the year there will be other changes that do not benefit the customer, but do benefit the bottom line.

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ShaunWhite
Posts: 5991
Joined: Sat Sep 03, 2016 3:42 am

Sun Jun 28, 2020 5:15 pm

Might be linked somehow to the impeding transaction count rules change? But if you're doing a significant amount it's easier to just get them to send you it. Tbf it used to crash before if you had a lot of transactions, I couldn't get a transaction report online that was over about 80k transactions which is only about 3 weeks work for me.

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ShaunWhite
Posts: 5991
Joined: Sat Sep 03, 2016 3:42 am

Sun Jun 28, 2020 5:18 pm

Long Term wrote:
Sun Jun 28, 2020 4:39 pm
I think before the end of the year there will be other changes that do not benefit the customer, but do benefit the bottom line.
The opposite is quite likely, there's things in the pipeline that should level the playing field a little.

deestar
Posts: 32
Joined: Thu Feb 20, 2020 6:17 pm

Sun Jun 28, 2020 5:22 pm

It used to max out at around 30000 records, but 1k is a joke. I do a daily download to reconcile my p+l and update my database. Surely it's more work and effort for them to send me that each day/week than for me to download it myself. And actually if i now have to download ten different csv files for each day, surely that places a greater load on their website than downloading one file. Makes no sense.

SweetLyrics
Posts: 105
Joined: Sat Jun 16, 2018 7:57 pm

Sun Jun 28, 2020 6:35 pm

Do you have any info on this please?

I did a quick Google search, but couldn't find anything.

Thanks
ShaunWhite wrote:
Sun Jun 28, 2020 5:15 pm
Might be linked somehow to the impeding transaction count rules change?

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