Betfair Down / Betfair site crash

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Dallas
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funkydj wrote:
Wed Aug 19, 2020 2:25 pm
Anyone having trouble logging in today, have uninstalled and reinstalled BA but keep getting the message that login timed out!
Are you able to login by ticking the 'Interactive login' box?
funkydj
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Joined: Wed Nov 30, 2016 9:40 am

No tried that too! Was fine yesterday, nothing has changed since :(
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Dallas
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funkydj wrote:
Wed Aug 19, 2020 2:59 pm
No tried that too! Was fine yesterday, nothing has changed since :(
Download and install the diagnostic tool
https://www.betangel.com/download/?product=Diagnostics

Following installation just run through each test and email the results to support
https://betangel.kayako.com/conversation/new/2
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Derek27
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Taking ages to load a list of markets, on my backup computer as well.
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gutuami
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no silks on todays races
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to75ne
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its started sticking for several seconds seemingly randomly, is it just me?
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Derek27
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A lockup's been reported on the horse racing thread but I haven't encountered any problems yet.
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Euler
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Chelmsford 18:00 not turned in-play
spreadbetting
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I imagine that's ore down to typical Betfair incompetence rather than the site crashing, Peter. Hopefully Shaun will be along shortly to tell us what a complicated and thankless task pressing a button is at Betfair towers and we shoulld just be grateful we have a roof over our heads.
Atho55
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It`s only 18:14...
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Derek27
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spreadbetting wrote:
Thu Sep 10, 2020 6:10 pm
I imagine that's ore down to typical Betfair incompetence rather than the site crashing, Peter. Hopefully Shaun will be along shortly to tell us what a complicated and thankless task pressing a button is at Betfair towers and we shoulld just be grateful we have a roof over our heads.
That jibe on Shaun's getting quite repetitive!
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

Glass half empty or glass half full. Tbh I've got bigger things to worry about and for those that haven't, then I envy their situation. The day a Betfair problem registers on my shitometer I'll be a happy man.
spreadbetting
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Derek27 wrote:
Thu Sep 10, 2020 6:22 pm
spreadbetting wrote:
Thu Sep 10, 2020 6:10 pm
I imagine that's ore down to typical Betfair incompetence rather than the site crashing, Peter. Hopefully Shaun will be along shortly to tell us what a complicated and thankless task pressing a button is at Betfair towers and we shoulld just be grateful we have a roof over our heads.
That jibe on Shaun's getting quite repetitive!

If Shaun gets upset by that I'd imagine that'd be the least of his worries, seems you worry about it more than him, Derek.
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Euler
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spreadbetting wrote:
Thu Sep 10, 2020 6:10 pm
I imagine that's ore down to typical Betfair incompetence rather than the site crashing, Peter. Hopefully Shaun will be along shortly to tell us what a complicated and thankless task pressing a button is at Betfair towers and we shoulld just be grateful we have a roof over our heads.
I realise that, need somewhere to log the errors. Because Betfair, in general, don't.
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ShaunWhite
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Derek27 wrote:
Thu Sep 10, 2020 6:22 pm
That jibe on Shaun's getting quite repetitive!
It's snowflake culture Derek. Boo hoo my life isn't perfect and I'll cancel anyone with opposing opinions. Doesn't phase me much tbh. ;).
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