Premium charge and the Law

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Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

There was a debate on the forum a while back about whether it would be possible for people paying the Premium Charge to take legal action against Betfair.

I thought it might be, so just out of curiosity, I emailed the OFT (I don't pay the charge myself).

This was their reply (I've put in bold the bit that I think shows Betfair do have a case to answer):

Thank you for your e-mail of 18 April concerning Betfair and the different charging structures it offers to different customers.

By way of background, the mission of the Office of Fair Trading (OFT) is to make markets work well for consumers. We achieve this by promoting and protecting consumer interests throughout the UK, while ensuring that businesses are fair and competitive. Our primary duties involve the enforcement of competition law, and the application of consumer protection legislation in respect of matters that adversely affect the collective interests of UK consumers.

The main law covering competition in the UK is the Competition Act 1998 ('the Act'). In brief, the Act contains two main prohibitions. The Chapter I prohibition is of price fixing or other anti-competitive agreements which prevent, restrict or distort competition. The Chapter II prohibits conduct which amounts to an abuse of a dominant position.

In general, the price that a company sets for a particular product or service to its customers is a matter for its own commercial judgement. The OFT does not have a role as long as prices are not arrived at by agreement, or do not reflect an abuse of a dominant position or anti-competitive practices in the UK.

This type of behaviour, where a supplier charges different prices to different customers for the same product or service, is a common business practice and is not prohibited under the Act unless it leads to a significant reduction in competition. It is only if market power is present that the behaviour may be caught under the Chapter II prohibition.

A key issue, therefore, is whether the supplier holds a dominant position in the market. A company is considered dominant if it can operate to an appreciable extent independently of its competitors and of consumers. It is only if the company is considered to hold a 'dominant position' that we would consider whether the conduct amounts to an 'abuse'.

From the information provided, it is unlikely that Betfair holds a dominant position for the purposes of our legislation given the number of competitors such as Ladbrokes, William Hill and Coral. Accordingly its actions would not appear to be caught under the Chapter II of the Act.


In view of the above, the OFT will not be taking any further action in relation to your complaint at this time. However we appreciate the time you have taken in bringing this matter to our attention.

Jeff
SilentDave
Posts: 199
Joined: Wed Jan 20, 2010 11:30 am
Location: Bogota, Colombia

Interesting that they consider Hills etc. as competition when one is a bookmaker and Betfair is an exchange.
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LeTiss
Posts: 5386
Joined: Fri May 08, 2009 6:04 pm

I'm pretty sure BF are not doing anything illegal

It's like some old fashioned Trade Associations.
They offer the same intangible product and services to their members, but charge different prices according to their turnover. If those members don't like it, they can leave.

BF are not too dissimilar
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

Indeed.

I've replied to point out that Betfair have a near monopoly in the field in which they operate, and that Betdaq is their nearest rival.

I'll let you know what they say.

Jeff
SilentDave wrote:Interesting that they consider Hills etc. as competition when one is a bookmaker and Betfair is an exchange.
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

If a company is a monopoly or near monopoly, though, consumers don't have much of a choice about where to take their business. So at that point it may become a public interest issue.

BTW, I'm not saying Betfair are acting illegally; I doubt this would be a matter for the criminal courts. But it may be that they are operating unlawfully.

Jeff
LeTiss 4pm wrote:I'm pretty sure BF are not doing anything illegal

It's like some old fashioned Trade Associations.
They offer the same intangible product and services to their members, but charge different prices according to their turnover. If those members don't like it, they can leave.

BF are not too dissimilar
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mugsgame
Posts: 1235
Joined: Wed Mar 25, 2009 11:41 pm

Jeff does this mean I'll get my £43,654.12 back? :shock:
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

I don't know, but if my email results in action by the OFT that brings the Premium Charge to an end (and yes, that's an extremely big 'if'), you owe me a pint! :lol:

Jeff

PS I suggest other people also write to the OFT. It's easy to ignore one person, but if enough people pester them, they might take action just to shut people up! :)
mugsgame wrote:Jeff does this mean I'll get my £43,654.12 back? :shock:
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

I don't think there is anything the OFT could do about the PC but there are other aspects of Betfair's business where I think they are acting in a manner that could be conceived as being anti competitive.
freddy
Posts: 1132
Joined: Sun Aug 01, 2010 8:22 pm

It's effectivly a voluntary payment,
if you want to continue to use Betfair you have to pay it, if not then you don't, they can not / will not chase you for any pc money owed.

I think it perfectly legal for them to this,
althoe of cause i dont like it.
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

Let's say that British Gas were still the only supplier of gas to households, and decided to put a 20% surcharge on gas supplied to customers in more affluent areas. They might argue that customers had a choice - they could do without gas if they didn't like it. But it would be an abuse of their position of monopoly (and they would probably be fined and told to desist).

I would argue that the PC is an abuse of monopoly for the same reason - Betfair traders don't have a competitor within the industry who they can viably turn to. So the 'choice' is to either pay up or find another way of making a living...

Jeff
freddy wrote:It's effectivly a voluntary payment,
if you want to continue to use Betfair you have to pay it, if not then you don't, they can not / will not chase you for any pc money owed.
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jimrobo
Posts: 1289
Joined: Wed Mar 25, 2009 12:49 pm

all of this thread is pretty much inconsequential. You are dealing with betfair gibraltor not the UK so none of your relevant leglislation you've quoted is applicable.

Not that any of us would want to put our whole income in jeopardy just to try and get 15% less charges. The majority of traders would rather pay 15% of say 100k than 0% of nothing after having our accounts closed by betfair! Sure we moan and complain about it until the cows come home but the bottom line is no one wants to cut off their nose to spite their face!
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

What aspects specifically?

Jeff
Euler wrote:I don't think there is anything the OFT could do about the PC but there are other aspects of Betfair's business where I think they are acting in a manner that could be conceived as being anti competitive.
Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

Hi Dave

I put that point to them. The short answer is that they disagree. This is the long answer:

We have considered the additional information provided under our competition powers, which we outlined in our previous letter of 6 May, and in accordance with our prioritisation principles.1 We use our prioritisation principles to ensure that we make appropriate judgments about which projects and programmes of work we undertake across all areas of our responsibility, in order to make the best use of our finite resources in terms of real benefits for UK consumers.

We note your comments that you consider that Betfair is not a traditional bookmaker, but a betting exchange and in that sector, you consider that it has a near monopoly. As reflected in your comments, the definition of the relevant market is important in determining whether a company holds a dominant position and therefore whether its actions may amount to an abuse. It provides a framework for the analysis in identifying the competitive constraints acting on a supplier of a given product or service. In assessing cases under the Competition Act 1998 (the Act), we define the 'relevant market' according to the product and the geographic area.2

In terms of the relevant product market, it will include all products or services that a sufficient number of consumers could consider to be suitable alternatives (even though not exactly the same) if they felt that the price of the product or service in question was too high. In this instance, whilst you comment on the lack of viability of rival sites for many professional users, we would still need to determine whether sufficient consumers would switch to alternative forms of betting.

In determining whether we should investigate this matter further, we therefore need to consider whether the issue raised falls within our administrative priorities. In exercising this discretion we assess a complaint by reference to our prioritisation principles.We consider a range of factors, including impact on consumers, strategic significance, risk and resources.

We have considered your complaint against our prioritisation principles in the round and do not consider it appropriate to use our resources to make further enquiries into this matter. Accordingly, we will not be taking any further action in relation to your complaint at this time. This is an administrative priority decision and does not reflect a substantive view on the merits of the case.

We appreciate the time you have taken in bringing this matter to our attention. The OFT is keen to ensure that markets work well for consumers and the complaints we receive are used to help assess and shape the work of the OFT in the future. In this context, we will retain your complaint on our database and incorporate your concerns when considering areas for future investigation or study. Our intention, at this time, not to make further enquiries into this complaint does not preclude the OFT from revisiting the matter should further information come to our attention.

Jeff
SilentDave wrote:Interesting that they consider Hills etc. as competition when one is a bookmaker and Betfair is an exchange.
hgodden
Posts: 1759
Joined: Thu Apr 16, 2009 2:13 pm

I think it has to be said that the premium charge does, in a way, protect traders being on betfair. They need the money they get from us now.
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to75ne
Posts: 2416
Joined: Wed Apr 22, 2009 5:37 pm

hgodden wrote:I think it has to be said that the premium charge does, in a way, protect traders being on betfair. They need the money they get from us now.
that would seem to be true; so when are they gonna start to be nice to us. not even a diary at xmas. :)
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