Markets stuck on "Retrieving markets"

[moneytree]

now 18.43 est australia, have the same problem, what should i do?

[gshine]

Hi
Are we all absolutely sure this is a Betfair problem affecting only Australia? I have the problem here in the UK with Bet Angel
but I have two other software vendors' products and my own API software working fine, which might suggest a BA issue.

[jimibt]

Hi
Are we all absolutely sure this is a Betfair problem affecting only Australia? I have the problem here in the UK with Bet Angel
but I have two other software vendors' products and my own API software working fine, which might suggest a BA issue.

Hi using BA in the UK here too and have the above mentioned issue. I have a competing product running, plus my own hand coded API platform and both of those are functioning correctly, so not sure where the issue lies.

[Euler]

It is not a BA issue, it is a Betfair API issue related to the way we retrieve markets from them. Not everybody does it the same way. We need Betfair to solve the issue.

[jimibt]

It is not a BA issue, it is a Betfair API issue related to the way we retrieve markets from them. Not everybody does it the same way. We need Betfair to solve the issue.

using the JsonRpcClient on my API build, rather than the RescriptClient. have adopted a customised version of the c# betfair aping base platform, so potentially it does the marketlist calls in a different way (different end-points/structures - e.g. SportsAPING/v1.0/listMarketBook)

[LeTiss]

As previously mentioned by Wildly - any markets previously stored in Guardian are fine

[welshtrekker]

Shame all this. Betfair been poor lately. Last week there was a hardware issue, this week no markets loading. Who is fixing this? Not seeing updates yet.

[LinusP]

I am no having any issues, is it the Navigation request that is broken as that uses a different endpoint I think?

[lmf21734]

could someone from betangel please tell me whats going on why since yesterday its stuck on retrieving markets.

It would be nice for betangel to notify us all if there is a wide problem rather than me thinking the issue is my PC connection

[lmf21734]

are there any other recommended products similar to betangel as need to have backup

[welshtrekker]

I am hitting my mobile later and using other software if this continues.

[Dallas]

could someone from betangel please tell me whats going on why since yesterday its stuck on retrieving markets.

It would be nice for betangel to notify us all if there is a wide problem rather than me thinking the issue is my PC connection

They acknowledged the problem and gave the reason earlier in this thread, as the issue lies at BetFair there is nothing that can be done at there end

[waveking]

Hi All,

I have been in touch with Betfair several times today and once with Bet Angel. Both agree it is a BF problem but they need BF (UK) to fix it. I have given up today and hope it is right on Friday morning.

[lmf21734]

ok thanks for letting me know.

so fed up...trying to trade by doing it through betfair website is really cumbersome when compared to trading through the betangel trading platform.

[peterseal]

I don't use Betdaq, could any users say whether BA is working ok on Betdaq?