Ive received a response from betfair regarding a maket where i was trading when the site crashed and lost money. Basically the bets stand and they wont refund any loss.
Has anybody had a response from betfair before regarding a site crash where they had open trades which went on to be a loss?
BF Outage 25 Jan
I'm afriad so mate, loads of people have had that sort of thing happen to them, basically they just say tough luck and quote a rule to you,only thing is that they never seem to stick to the same rule and that's where people get annoyed even more as it seems like they keep changing the rules to suit them (whether this is the case or not is another matter).
I've been caught on both sides of the market and won on 1 and lost on 1 before and on the one I won on it was because my back bet (which was matched before Betfair went down) was voided as it was after the official off time.
I've been caught on both sides of the market and won on 1 and lost on 1 before and on the one I won on it was because my back bet (which was matched before Betfair went down) was voided as it was after the official off time.
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enzabella2009
- Posts: 747
- Joined: Tue Nov 03, 2009 3:58 pm
Well it is an hazard only if BETFAIR stop working properly. We pay BETFAIR a fee for our tradings but Betfair has no rules to protect our job and our money but, plenty changable rules only to protect their profits. Surely there are plenty of traders out there that are not happy with BETFAIR and their UNFAIR rules. I may subscribe a page over facebook to see how many of you are unhappy with their service. Will it worth a try? what do you think?
