With restricted refresh switched on and just a few markets inside its refresh time window at any given moment, it was Guardian that was driving the screen updates. i.e. The market you were trading on the ladder was probably receiving change notifications from Guardian every 40 or 60ms. The trading areas of the screen (one-click, ladder etc) are given refresh priority when Windows is under load and other screens such as charts & market overview will slowdown to compensate, but should not stop completely.
Let us know the full spec of the PC (and whether anything else was running on the PC at the time) and we'll look into it.
New beta version of Bet Angel v1.46.0
I only run BA on this computer and it has Windows 7 Ultimate 64bit installed on an Samsung 840 EVO SSD disk. Task manager always shows between 20% and 35% CPU usage, so that shouldn't be the problem...Bet Angel wrote:Let us know the full spec of the PC (and whether anything else was running on the PC at the time) and we'll look into it.
All the specifications are in the attachments.
Thanks!
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MorningBet Angel wrote:Here's the link for the VPS version:megarain wrote:Sorry, I should have said it was on the VPS.
http://betangel.com/securedownloads/BAP ... _beta3.exe
Could you please confirm what the latest version is and the link, is it still Beta 3?
(Im running on a non BA Server Edition ), ie my own VPS
Thanks
Regards
Peter
Edit: The reason i was asking this is because my BA crashed as I was creating a guardian automation. It just did it again so I caught the register dump below this time.
It seems to crash when saving the file name (unique file name). Just noticed Im short of disk spare after downloading some files yesterday, so cold be that actually..Sorry if its a red herring..Thanks
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: Microsoft.VsHub.Server.HttpHost
Problem Signature 02: 14.0.25420.1
Problem Signature 03: 57685d5c
Problem Signature 04: mscorlib
Problem Signature 05: 4.6.1055.0
Problem Signature 06: 563c0eac
Problem Signature 07: 157f
Problem Signature 08: 219
Problem Signature 09: System.IO.IOException
OS Version: 6.1.7601.2.1.0.400.8
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Latest version is Beta4 and has a work around for the 'stuck unmatched bet' issue some users have seen, this version also includes some extra logging in the event the issue does occur again.PeterLe wrote:Morning
Could you please confirm what the latest version is and the link, is it still Beta 3?
(Im running on a non BA Server Edition ), ie my own VPS
Thanks
Regards
Peter
http://www.betangel.com/securedownloads ... _beta4.exe
Looking at that error, it is almost certainly due to the lack of disk space, but let us know if you see it again when you've got enough storage.PeterLe wrote:Just noticed Im short of disk spare after downloading some files yesterday, so cold be that actually..Sorry if its a red herring.
...
Problem Signature 09: System.IO.IOException
...
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- Posts: 1110
- Joined: Thu Jan 12, 2012 10:00 am
im trying ti load the murray match odds from tennis ,and it keeps showing me this ,whick is the current trade in the poland 2.5 market ,both murray and the 2,5 market are open on betfair,,i dont know what is going on,,
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The image shows a market id rather than the market name and the Suspended flag. That's what you'd see if you try to load a market that betfair have already closed. The rest of the grid has been left as your previous market because it can't get enough information from betfair about the new market to initialise the selections etc.convoysur-2 wrote:im trying ti load the murray match odds from tennis ,and it keeps showing me this
All I can think is that betfair closed the Murray market and then created a new one, but that their market navigation data still pointed to an old market for a while.
Just to let you know that we've recreated this issue and it'll be fixed in the next release.andrejt wrote:Market Overview windows is not refreshing (or refreshing randomly). Please see the following video -> https://www.youtube.com/watch?v=zxMybyo-Dxs
Here's the new version of the beta (now v1.46.1) with bug fixes and enhancements:
Download it from here: -
http://www.betangel.com/securedownloads ... _beta1.exe
We would encourage everyone using the beta to upgrade to this version.
Changes:
- Uses betfair's new minimum stake rules for faster placement of small stake bets and faster greening (when that requires use of small stakes).
- Bug fix to market overview grid when streaming quickly
- Bug fix when main screen refresh rate set slower than Guardian cycling rate
- Bug fix to status bar message when greening/closing bets
- Workaround for the rare stuck unmatched bet issue seen by a few users
- New diagnostics logging options when streaming (set on the Communication page of the settings editor), will allow us to diagnose any future streaming issues witnessed by customers.
If you've got a Bet Angel VPS then use this link for the Server edition: http://www.betangel.com/securedownloads ... _beta1.exe
Download it from here: -
http://www.betangel.com/securedownloads ... _beta1.exe
We would encourage everyone using the beta to upgrade to this version.
Changes:
- Uses betfair's new minimum stake rules for faster placement of small stake bets and faster greening (when that requires use of small stakes).
- Bug fix to market overview grid when streaming quickly
- Bug fix when main screen refresh rate set slower than Guardian cycling rate
- Bug fix to status bar message when greening/closing bets
- Workaround for the rare stuck unmatched bet issue seen by a few users
- New diagnostics logging options when streaming (set on the Communication page of the settings editor), will allow us to diagnose any future streaming issues witnessed by customers.
If you've got a Bet Angel VPS then use this link for the Server edition: http://www.betangel.com/securedownloads ... _beta1.exe
- SeaHorseRacing
- Posts: 2893
- Joined: Fri May 20, 2016 7:06 pm
I will send a message to support but thought I would post it here.
It appears in the enhanced charts its is not showing the money correctly in the volume.
It appears the same on 146 beta 4 and 146.1
Just does not seem right. I can see 2/3k orders going in the market and it is showing 25 quid stakes...
It appears in the enhanced charts its is not showing the money correctly in the volume.
It appears the same on 146 beta 4 and 146.1
Just does not seem right. I can see 2/3k orders going in the market and it is showing 25 quid stakes...
- SeaHorseRacing
- Posts: 2893
- Joined: Fri May 20, 2016 7:06 pm
Figured it out.
Using the setting of 20ms. The volume is wrong. Change the setting to 200ms you can see the difference.
It is really hard to spot but when you see big moves the volume is showing 25/50/100s quickly change it over to 200ms and you can see the 1,000s.
Sometimes there looks no difference but certainly is. Not sure if the 20ms is sometimes showing correct volume or not.
Using the setting of 20ms. The volume is wrong. Change the setting to 200ms you can see the difference.
It is really hard to spot but when you see big moves the volume is showing 25/50/100s quickly change it over to 200ms and you can see the 1,000s.
Sometimes there looks no difference but certainly is. Not sure if the 20ms is sometimes showing correct volume or not.