They settled the market quite quckly, I thought they'd take ages.
Betfair Down / Betfair site crash
they must have done a ctrl + zspreadbetting wrote: ↑Mon Jun 17, 2019 8:57 pmThey settled the market quite quckly, I thought they'd take ages.
These things seem to happen whenever I pop out for a fag and miss a market!
It's clearly not a technical issue with their control panel this time but human error, and they're occurring so frequently now - probably training staff ahead of Royal Ascot!
I think only market ops know there was a cock up and they have tried to cover it up!spreadbetting wrote: ↑Mon Jun 17, 2019 8:57 pmThey settled the market quite quckly, I thought they'd take ages.
A quick follow up from my post yesterday about money missing from my account.
I thought that I had been charged shed loads in transaction fees, but what appears to of happened is that I somehow managed to place bets past my balance.
What im guessing happened is after the outage my bot started up again. Firing bets in at high odds and during the stake recalculating part (So that it bets under £2) its managed to beat my balance.
Panic over
I thought that I had been charged shed loads in transaction fees, but what appears to of happened is that I somehow managed to place bets past my balance.
What im guessing happened is after the outage my bot started up again. Firing bets in at high odds and during the stake recalculating part (So that it bets under £2) its managed to beat my balance.
Panic over
- wearthefoxhat
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- Joined: Sun Feb 18, 2018 9:55 am
When I read that, the voler la vedette "technical" issue sprang to mind (on a slightly larger scale).Dabbla wrote: ↑Mon Jun 17, 2019 9:13 pmA quick follow up from my post yesterday about money missing from my account.
I thought that I had been charged shed loads in transaction fees, but what appears to of happened is that I somehow managed to place bets past my balance.
What im guessing happened is after the outage my bot started up again. Firing bets in at high odds and during the stake recalculating part (So that it bets under £2) its managed to beat my balance.
Panic over
Are they taking the piss?
Hi Derek,
We would like to apologise for the outage of the Betfair Exchange on Sunday. We continue to take any down time very seriously and fully appreciate that of late the high standards you rightly expect have not been met.
We understand that having confidence in the ability to place bets and manage positions at all times is of the upmost importance. We are going through a thorough evaluation of why in recent times the frequency of down time, whilst still low, is more than it should be and are fully committed to improving the long-term stability of the Exchange.
Best regards,
Betfair
By 'low' I suspect they mean less than 50% of the time!!
Hi Derek,
We would like to apologise for the outage of the Betfair Exchange on Sunday. We continue to take any down time very seriously and fully appreciate that of late the high standards you rightly expect have not been met.
We understand that having confidence in the ability to place bets and manage positions at all times is of the upmost importance. We are going through a thorough evaluation of why in recent times the frequency of down time, whilst still low, is more than it should be and are fully committed to improving the long-term stability of the Exchange.
Best regards,
Betfair
By 'low' I suspect they mean less than 50% of the time!!
- wearthefoxhat
- Posts: 3221
- Joined: Sun Feb 18, 2018 9:55 am
You could write back and say that it was midway through the biggest cricket match watched by billions that easily cost them at least £80million in matched bets on that market alone. I'm sure the maintenance team budget at Betfair will cover the loss of income.....Derek27 wrote: ↑Tue Jun 18, 2019 9:36 pmAre they taking the piss?
Hi Derek,
We would like to apologise for the outage of the Betfair Exchange on Sunday. We continue to take any down time very seriously and fully appreciate that of late the high standards you rightly expect have not been met.
We understand that having confidence in the ability to place bets and manage positions at all times is of the upmost importance. We are going through a thorough evaluation of why in recent times the frequency of down time, whilst still low, is more than it should be and are fully committed to improving the long-term stability of the Exchange.
Best regards,
Betfair
By 'low' I suspect they mean less than 50% of the time!!