New beta version of Bet Angel v1.46.0

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LeTiss
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Everything seemed fine until today. The markets are updating in Guardian, but not on the market I'm trading on in the one-click screen, plus my orders are not appearing on the ladder
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LeTiss 4pm wrote:Everything seemed fine until today. The markets are updating in Guardian, but not on the market I'm trading on in the one-click screen, plus my orders are not appearing on the ladder
Is that only with streaming switched on, or are you seeing problems today when polling too?
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LeTiss
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Bet Angel wrote: Is that only with streaming switched on, or are you seeing problems today when polling too?
It's on both
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LeTiss 4pm wrote:It's on both
OK, no other reports of that today. Send us a message at [email protected] and I'll send you a build with extra diagnostics logging.
Bonnie
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When Streaming is activated are the following redundant (1) Bet Angel Dynamic Connection Tuner and (2)Bet Angel Connection Smoothing?
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megarain
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Trading the cricket ..

I had 2 orders to back Aus at 1.39 for #350 .. bets were matched at 05.52.40, yet, 4 mins later, still showing unmatched, in unmatched tab.

Bets def been matched.P/L also not been updated, so, something has 'stuck'
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megarain
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I placed the bets, on other API software ..

Maybe the refresh doesnt include 'external' bets ?

I closed the market, and re-opened. It was then right.
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megarain
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Question :

The 'refreshed at 06:xx:xx etc' bar .. (unmatched bets, below Take Sp all)

How does that get updated ? is is just, when something happens ?
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Bonnie wrote:When Streaming is activated are the following redundant (1) Bet Angel Dynamic Connection Tuner and (2)Bet Angel Connection Smoothing?
They don't affect the streaming side of things, but even when streaming is on, Bet Angel is using the polling API to supplement its information from time to time.

As such either leave those settings at the default, or if you've modified them for best polling responsiveness, leave them at those new settings.
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megarain wrote:Trading the cricket ..

I had 2 orders to back Aus at 1.39 for #350 .. bets were matched at 05.52.40, yet, 4 mins later, still showing unmatched, in unmatched tab.

Bets def been matched.P/L also not been updated, so, something has 'stuck'
This is another example of the issue neilb and others have reported on this thread. We are getting roughly one instance of the problem reported every two days... it could be that the order stream isn't alerting Bet Angel that something has changed or it could be a failure at the Bet Angel side in processing the message correctly. We've been unable to recreate it in development at the moment, but are continuing to investigate it.

Please install this build of Bet Angel: http://www.betangel.com/securedownloads ... _beta3.exe

It logs all information about the order stream to your PC. If you see the problem again, we'll be able to tell you where to find the information and hopefully the extra diagnostics will help development.
megarain wrote:Maybe the refresh doesnt include 'external' bets ?
No it normally copes with external bets. The alert should still reach Bet Angel on the stream.
megarain wrote:The 'refreshed at 06:xx:xx etc' bar .. (unmatched bets, below Take Sp all)

How does that get updated ? is is just, when something happens ?
It's the last time Bet Angel processed a bet information change. The fact it hasn't changed for a few minutes means that as far as Bet Angel is concerned nothing has changed with those bets. However, as explained above, we don't currently know if that's an instance of a message not reaching the client across the stream, or a fault at our end in the processing of the message.

If anyone else thinks they've seen this occur, then please install the same build of the beta; the first instance we see with full diagnostics will be of massive help.
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megarain
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Sorry, I should have said it was on the VPS.

Is it the same build ?
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megarain wrote:Sorry, I should have said it was on the VPS.
Here's the link for the VPS version:
http://betangel.com/securedownloads/BAP ... _beta3.exe
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megarain
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Thx ..

I installed etc .. its still showing Server edition 1.46.0 .. maybe u havent changed etc.
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megarain wrote:I installed etc .. its still showing Server edition 1.46.0 .. maybe u havent changed etc.
No we haven't changed that, but I can see on our accounts server that you've logged in with the correct beta. Hopefully you'll see the issue again soon, so that it can capture something useful for development.
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megarain
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Hi,

Just repeated missing unmatched bet .. fav pulled up.

Here is log file + pics

04/11/2016 13:22:46: Market changed to Warw 4th Nov - 13:25 3m2f Nov Hrd
04/11/2016 13:23:28: £ 200.00 Lay bet placed on Braventara at 3.6. Entirely unmatched when it initially reached the market. Ref: 78704364362
04/11/2016 13:24:05: £ 50.00 Lay bet placed on Linguine at 3.5. Entirely unmatched when it initially reached the market. Ref: 78704401119
04/11/2016 13:24:09: Modify bet persistence 78704401119 from 'Cancel' to 'Keep'

04/11/2016 13:24:20: £ 10.00 Back bet placed on Braventara at 3.95. Fully matched at 3.95. Ref: 78704417577
04/11/2016 13:24:23: £ 10.00 Back bet placed on Braventara at 4. Fully matched at 4. Ref: 78704420658
04/11/2016 13:24:37: £ 50.00 Lay bet placed on Linguine at 3.75. Fully matched at 3.75. Ref: 78704434720
04/11/2016 13:24:44: £ 50.00 Lay bet placed on Linguine at 3.6. Fully matched at 3.6. Ref: 78704442205
04/11/2016 13:24:49: £ 50.00 Lay bet placed on Linguine at 3.4. Entirely unmatched when it initially reached the market. Ref: 78704446727
04/11/2016 13:24:53: £ 10.00 Back bet placed on Predict A Riot at 2.24. Entirely unmatched when it initially reached the market. Ref: 78704452517
04/11/2016 13:24:56: £ 10.00 Back bet placed on Predict A Riot at 2.28. Entirely unmatched when it initially reached the market. Ref: 78704460946
04/11/2016 13:24:59: £ 10.00 Back bet placed on Braventara at 3.8. Entirely unmatched when it initially reached the market. Ref: 78704467057
04/11/2016 13:25:01: £ 50.00 Lay bet placed on Linguine at 3.7. Fully matched at 3.7. Ref: 78704469121
04/11/2016 13:25:07: Modify bet persistence 78704452517 from 'Cancel' to 'Keep'
04/11/2016 13:25:07: Modify bet persistence 78704460946 from 'Cancel' to 'Keep'
04/11/2016 13:25:07: Modify bet persistence 78704467057 from 'Cancel' to 'Keep'

04/11/2016 13:26:35: Market has been suspended
04/11/2016 13:26:36: Market is in-play
04/11/2016 13:26:36: Market has been unsuspended
04/11/2016 13:26:49: £ 10.00 Lay bet placed on Braventara at 3.5. Entirely unmatched when it initially reached the market. Ref: 78704586495
04/11/2016 13:27:05: £ 10.00 Lay bet placed on Braventara at 3.3. Entirely unmatched when it initially reached the market. Ref: 78704604959
04/11/2016 13:27:14: £ 10.00 Lay bet placed on Braventara at 3.45. Entirely unmatched when it initially reached the market. Ref: 78704615049
04/11/2016 13:27:19: £ 10.00 Lay bet placed on Braventara at 2.96. Entirely unmatched when it initially reached the market. Ref: 78704621440
04/11/2016 13:27:22: £ 10.00 Lay bet placed on Braventara at 2.84. Entirely unmatched when it initially reached the market. Ref: 78704624066
04/11/2016 13:27:24: £ 10.00 Lay bet placed on Braventara at 3.45. Entirely unmatched when it initially reached the market. Ref: 78704627431
04/11/2016 13:27:51: £ 10.00 Lay bet placed on Braventara at 2.96. £ 1.52 matched at 2.96 £ 8.48 unmatched when it initially reached the market. Ref: 78704655554
04/11/2016 13:28:18: £ 10.00 Back bet placed on Predict A Riot at 2.3. Entirely unmatched when it initially reached the market. Ref: 78704683556
04/11/2016 13:28:21: £ 10.00 Back bet placed on Predict A Riot at 2.4. Entirely unmatched when it initially reached the market. Ref: 78704687068
04/11/2016 13:28:25: £ 10.00 Lay bet placed on Braventara at 2.68. Entirely unmatched when it initially reached the market. Ref: 78704690413
04/11/2016 13:28:32: £ 10.00 Lay bet placed on Braventara at 2.4. Entirely unmatched when it initially reached the market. Ref: 78704697375
04/11/2016 13:28:37: £ 10.00 Back bet placed on Predict A Riot at 2.34. Entirely unmatched when it initially reached the market. Ref: 78704703488
04/11/2016 13:28:57: £ 10.00 Back bet placed on Predict A Riot at 3.45. Entirely unmatched when it initially reached the market. Ref: 78704721362
04/11/2016 13:29:01: £ 10.00 Back bet placed on Predict A Riot at 5.5. Entirely unmatched when it initially reached the market. Ref: 78704725207
04/11/2016 13:32:53: Market has been suspended
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