Hammersmith.Derek27 wrote: ↑Sun Oct 30, 2022 1:46 amWhere is Betfair HQ?ShaunWhite wrote: ↑Sun Oct 30, 2022 1:24 amThe next traders meetup is on the evening of 17th Nov, it's being held at Betfair HQ this time. Is anyone from here planning to go?
They have their critics but I can't think of another company who's so open to interacting with customers, regardless of how much they earn. Credit where its due I think.
You get generic helpline, but not a direct number. And I'm not sure the Scottish Power helpline would tell you what plans they had or give you a chance to influence it. Nobody will ever give direct access to their entire customer base but BF will if they think you're serious, which might mean demonstrating that once or twice.
It's hardly my fault if people don't look beyond this place, and it's not just queuing up to get generic support. It's on a totally different level and face to face chats with other traders or Betfair can be valuable. Peter sees the value of going to see them and lots of people seemed to have questions, its refreshing that that opportunity doesn't depend on how big a customer you are.
I get the gripes but trading for us isn't a game it's our business and Imo sometimes you have to put in some effort to nurture a B2B relationship with your main supplier even if its a massive pain in the arse or you feel that shouldn't be necessary.
But tbh I couldn't give a toss who went, I'm just posting because as you said some might not know about these things and might like the chance for a get together. The fact Betfair are there is almost secondary.