Queue jumping

News, chat and debate about the Betfair betting exchange.
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JollyGreen
Posts: 2046
Joined: Sat Mar 21, 2009 10:06 am

Well if Betfair aren't queue jumping I will eat my hat! I was trading Bajan Bear and having placed my closing order at 6.2 I sat and waited....and waited...and waited....and waited...and waited....I MEAN FFS WHAT IS HAPPENING?

Now without giving too much away I had calculated my closing stake (with greening) and had placed it in the queue when there was just £120 on that price. At that time I was waiting for the numpties bashing the price at 5.9 and 6.0 to clear off. It started to trade at 6.2 and I simply could not believe my eyes as the amount traded increased by about £6,000 and I did not get a single pound matched?

I was suspicious because the amount now on that price was constantly £2500-£3000 but being behind what I saw as just £120 it was not a concern. It was only when the full amount at 6.20 was matched that I was also matched.

I have complained but p***ing into the wind is generally a waste of time and I sure that will prove to be the case this time too!!

Aaaarggghhh!!! :twisted: :evil: :twisted: :evil:
mcfc1981
Posts: 352
Joined: Tue Oct 27, 2009 11:54 pm

never experienced it myself, we could really do with a video of this happening.
freddy
Posts: 1132
Joined: Sun Aug 01, 2010 8:22 pm

I have, alot of my trading involves putting up money early when there is not much about and sometime large ammounts appear on top of mine and mysteriously i don't seem to get matched.

could be betfair sportsbook front ruining or a side effect of xmatching i guess.

or maybe we are all paranoid :lol:
i should start noting down my place in the que and the money matched, i would be certain then.
mcfc1981
Posts: 352
Joined: Tue Oct 27, 2009 11:54 pm

ive had it where im at front and dont get matched but i put that down to money being cancelled rather then someone queue jumping as the light never flashes on my price
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JollyGreen
Posts: 2046
Joined: Sat Mar 21, 2009 10:06 am

mcfc1981 wrote:ive had it where im at front and dont get matched but i put that down to money being cancelled rather then someone queue jumping as the light never flashes on my price
Yeah that can happen but on this occasion I was watching the amount traded at 6.2 increasing by £10,000+ which is just crazy.
giulio2010
Posts: 962
Joined: Sun Sep 12, 2010 9:11 am

I was also 1st in the queue few days ago and got jumped in front for about 4k if I remember correctly...I am not paranoid, it actually happened for real and did not cancel my order by mistake...If you open the topic you see a picture on what I moaned about...
viewtopic.php?f=5&t=6897
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Ethanol
Posts: 148
Joined: Thu Jun 09, 2011 9:09 am

I wonder if Betfair are allowing larger customers (e.g. Ladbrokes) to queue-jump. I'm sure I've read somewhere that Betfair charge these customers to use the platform, so maybe that's one of the perks which the larger clients muscled-in as one of the terms.

It would go some way to explain the large amounts which are being taken.

Not saying that I agree with Betfair on allowing such practise, but that's my inference after reading this and giulio2010's post.
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LeTiss
Posts: 5386
Joined: Fri May 08, 2009 6:04 pm

I suppose all the conspiracy theories surround the fact that nobody trusts them anymore. Also, XM has seriously complicated this issue. Having said that, I've also encountered situations where I was expecting to be matched before I was, and ended up scratching my head
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

It's difficult to know what is happening in certain situations but it is odd when market volume seems to be chucking it along but you can't get a dam thing filled. Because of Betfair's lack of transparency in the past I often wonder if they are tweaking things without feeling the need to tell people. But cross matching and other stuff can easily confuse the situation, especially in smaller fields.
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LeTiss
Posts: 5386
Joined: Fri May 08, 2009 6:04 pm

OK, I'm starting to believe there may be something suspicious happening

I'm currently trading Azarenka vs Lisicki. I made a note of how much money was matched on Azarenka at 1.14 before my lay bet was placed, and how much money was before me in the queue. I still haven't been matched, but I can see from overall money traded at 1.14 that I should have been

It's tough enough this trading lark, without shit like that happening. Does anyone actually trust BF anymore?
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Mr Undercover
Posts: 226
Joined: Thu Nov 03, 2011 7:22 pm

I've noticed this on numerous occasions, and sometimes where i've been at the front of the queue and watched several thousands get matched. I've written about it before on here somewhere. occassionaly it seems my order is the last to be filled.

I think the explanation that super customers, like the high streets, are getting priority is a reasonable assumption. I suspect BF trades soft money outside the normal range and jumps the queue, why wouldn't they?

They're are not going to be transparent about this as it obviously gives them a commercial edge and there are those, like WH, who will use every angle against them in their long going litigious quarrel. The only losers in this arrangement are people like us and they've shown very clearly where we stand in the pecking order.
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Mr Undercover
Posts: 226
Joined: Thu Nov 03, 2011 7:22 pm

one last thought on this matter.

This situation is only going to change when BF have some serious competition, right now it's an exchange monopoly complacency and corporate neglect has crept into their processes. If BETDAQ every get their house in order the exchanges will compete for your custom and promote this sort feature and much more.

As someone implied, no x-mas card for important customers suggests a company that has lost touch... this contempt is sowing the wind... i hope Breon is able to root out prior some competition arrives.
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LeTiss
Posts: 5386
Joined: Fri May 08, 2009 6:04 pm

I'd be interested to hear from Peter Webb on your BF accusations. There can't be many people who line BF's pockets with PC more than him. If 'super traders' are getting priority treatment then he would know more than anyone else here
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Mr Undercover
Posts: 226
Joined: Thu Nov 03, 2011 7:22 pm

Hi Le Tiss - by super customers i mean the highstreets e.g. ladbrokes, WH, Paddypower and so on, not traders.
mcfc1981
Posts: 352
Joined: Tue Oct 27, 2009 11:54 pm

ive never had this happen to me, can feel like it but i see this as people cancelling orders rather then money being matched.
for people this is happening to be good to record it send it to betfair and ask them to explain it
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