Close down all additional applications including task bar and background tasks
Remove task bar and background tasks and check that you do not have any software open that may access or attempt to access the internet such as an email client or remote access tool. Background tasks are very common in Windows and several background tasks can cause poor performance even though you can’t actually see any applications running.
Reboot your router, especially if it is wireless
We have often experienced poor performance from routers, especially wireless routers. Therefore we recommend periodically rebooting your router to eliminate overheating or clashes with your router. To check if there is a problem with your wireless router, try a direct, rather than wireless connection. Link your computer directly to the router via an Ethernet cable rather than via the wireless link. You may also want to explore DLAN technology that allows you to pass broadband over mains electricity.
In Windows XP/Vista/7/8.x/10 create a new user
Go to control panel on your computer system and select user accounts. Create a new account and name it appropriately. Log off or shut down your computer and log in under this new account. Logging into your PC after you have created a new user will often remove some background issues that you can’t clearly identify. If this also fails to improve performance and Betfair is not experiencing any general issues then it is likely to be an Internet / service provider issue.
Try running Bet Angel on a different computer
By running Bet Angel on a different computer you can test the software in isolation. If Bet Angel runs well on one computer but not another on the same connection then it is likely that there is a problem on your original computer.
Try running Bet Angel at a different location
By running Bet Angel at a different location you can test the connection in isolation. If Bet Angel runs well at one location but not another then it is highly likely that there is a problem on the connection to the Internet from your original location. You may also be able to isolate your issues to the Internet provider you are using or an environment issue.
