Bet Angel Professional Software Can't Login

[lee1578]

Hello,

I've just bought the annual serial number for Bet Angel professional and currently experiencing issues when trying to login. When I got to activate the software and register the account i'm receiving this message:

'Bet Angel was unable to connect to Betfair with those account details'. 'Betfair gave the following reasons: An exception was thrown during login' The remote name could not be resolved identitysso.betfair.com'

Any help would be much appreciated.

[Dallas]

Can you login to
https://identitysso.betfair.com
using Internet Explorer from the same PC?